Aftersales Manager | High-Performance Service Lead (£60k OTE)

Allen Motor Group; Bath; Presencial; GBP 41.000 - 50.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

30 days holiday incl bank holidays

MOT/service/parts discounts

Life assurance

Refer a friend £1000 scheme

Training and career development

Descripción de la vacante

Allen Motor Group in Bath is seeking an Aftersales Manager to lead our fast-paced service department at our KIA dealership. You will focus on profitability and customer satisfaction, reporting to the General Manager, and a secure full-time permanent role with a £45,000 base salary and a company-provided vehicle.

You will drive KPI targets, mentor the team, and implement efficient workshop operations to maximise workshop throughput and service quality, with an OTE of £60,000 and a supportive

Formación

• Experience as an automotive service/aftersales manager, ideally from a franchised dealership.
• Ability to work in a busy environment as part of a team.
• Excellent organisational skills.
• Full UK driving licence.
• Knowledge of warranty procedures is advantageous.

Responsabilidades

• Ensure achievement of KPIs for service department members.
• Maintain understanding of consumer and local market influences.
• Engage aftersales team to deliver commercial results and exceptional customer service.
• Drive workshop performance to maximise efficiency.
• Develop skills and career progression of current and new team members.

Conocimientos

Teamwork

Organisational skills

Full UK driving licence

Customer issue resolution

Warranty knowledge (advantage)

Descripción del empleo

Allen Motor Group in Bath is seeking an Aftersales Manager to lead our fast-paced service department at our KIA dealership. You will focus on profitability and customer satisfaction, reporting to the General Manager, and a secure full-time permanent role with a £45,000 base salary and a company-provided vehicle.

You will drive KPI targets, mentor the team, and implement efficient workshop operations to maximise workshop throughput and service quality, with an OTE of £60,000 and a supportive