Aftersales Manager

The Recruitment Solution; Costessey; On-site; GBP 42,000 - 62,000; Full time

Benefits offered by this job

Excellent career opportunities

Industry leading salary

33 days of annual leave

Exclusive retail discounts

Discounts on new and used cars, plus

Service offers

Pension scheme

Family-friendly policies

Cycle-to-work scheme

Wellbeing support

24/7 healthcare access

Paid day to volunteer

Share purchase plan

Training and development opportunities

Life assurance with optional increased

Job summary

The Recruitment Solution is seeking an experienced Aftersales Manager to join a successful global automotive group in Costessey, United Kingdom. You will lead and develop a team of automotive professionals, ensuring the service department runs efficiently and delivers strong customer satisfaction.

The role offers progression within a supportive group, with flexible working options and a comprehensive benefits package including pension, training, and staff discounts.

Qualifications

• Proven experience as Aftersales/Service Manager in automotive sector.
• Strong leadership and communication skills with a customer-focused mindset.
• Experience managing a service department and driving performance.

Responsibilities

• Lead, manage and motivate a team of automotive professionals, ensuring the dealership is adequately resourced
• Drive a high performance culture, ensuring performance is rewarded and underperformance is managed
• Oversee the service department, managing resource levels and productivity
• Accurately produce dealership reporting, in line with group reporting frameworks
• Support the dealership to consistently achieve high levels of customer satisfaction

Skills

Team leadership

People management

Service management

Performance drive

Reporting

Job description

Aftersales/Service Managers, We have a rare opportunity with an amazing brand, for an experienced Aftersales/Service Manager to join a successful, global automotive group. You'll broaden your experience, and with the right support from the group, you'll be able to progress as high as you can aim!

Aftersales Manager Benefits:

• Excellent career opportunities
• Industry leading salary
• Enjoy 33 days of annual leave (including bank holidays) to rest and recharge
• Save money every day with exclusive retail discounts
• Drive a great deal with discounts on new and used cars, plus servicing offers
• Plan for the years ahead with the company pension scheme
• Balance home and work with the industry-leading family-friendly policies designed to help you spend more time with the people that matter
• Commute for less with the cycle-to-work scheme
• Prioritise your wellbeing with dedicated support for you and your family
• 24/7 access to healthcare professionals, ensuring you get the expert advice you need quickly and easily
• Make a difference with a paid day to volunteer in your community
• Invest in your future with the company share purchase plan
• Keep learning and growing with the training and development opportunities for everyone.
• Life assurance with the option to increase cover
• They are open to flexible working options

Aftersales Managers duties include:

• Lead, manage and motivate a team of automotive professionals, ensuring the dealership is adequately resourced
• Drive a high performance culture, ensuring performance is rewarded and underperformance is managed
• Oversee the service department, managing resource levels and productivity
• Accurately produce dealership reporting, in line with group reporting frameworks
• Support the dealership to consistently achieve high levels of customer satisfaction