Aftersales & Logistics Coordinator — 9-Month FTC

In Charge Electrical Services, LLC; Rochdale; On-site; GBP 27,000 - 30,000; Full time

Job summary

A leading engineering services provider in Rochdale is seeking an Aftersales Associate to manage contracts and enhance service delivery for desalination technology. This role involves procurement, quality control, and sales support. The ideal candidate will have strong customer service experience, excellent communication, and the ability to manage time effectively. Join a dynamic team focused on delivering reliable water solutions within a supportive environment offering competitive benefits.

Benefits

Competitive employer matched pension scheme

Company Bonus Scheme

Employee Referral Scheme

Free Employee Assistance Services

Life insurance

Income protection

Early finish Fridays

Training and development opportunities

Holiday buy-back

Team building and social events

Qualifications

• Previous customer service experience is mandatory.
• Excellent communication skills are crucial.
• Ability to manage time effectively is essential.

Responsibilities

• Oversee spares service and refurbishment contracts management.
• Manage procurement and vendor liaison processes.
• Conduct inspections of equipment to verify quality standards.
• Manage packing and dispatch of equipment and spare parts.
• Prepare quotations and support internal sales activities.
• Ensure adherence to quality assurance systems and procedures.
• Oversee stock control and conduct cost analysis to optimize expenses.
• Promote and maintain company culture aligned with core values.

Skills

Customer service experience

Excellent communication

Time management

Team collaboration

Customer focused

Commercial awareness

Budget management

Data driven with analytics

Self-development

Job description

A leading engineering services provider in Rochdale is seeking an Aftersales Associate to manage contracts and enhance service delivery for desalination technology. This role involves procurement, quality control, and sales support. The ideal candidate will have strong customer service experience, excellent communication, and the ability to manage time effectively. Join a dynamic team focused on delivering reliable water solutions within a supportive environment offering competitive benefits.