Aftersales Advisor – Elevate Customer Care (Flexible Hours)

EDEN MOTOR GROUP; Newbury; On-site; GBP 21,000 - 28,000; Full time

Benefits offered by this job

33 days holiday per annum

Perkbox access

Discounts on vehicle purchases and for

Birthday day off

Death in Service benefit

Pension scheme

Flexible working hours

Cycle to Work scheme

In-house training

Eden Elite development

Employee assistance programme

Job summary

Eden Motor Group in Newbury is seeking an Aftersales Advisor to join the team. You will assist incoming customers on a daily basis and engage with prospective customers, using strong communication and a customer-first approach. A team-player attitude and basic computer skills are essential for success.

Motor trade or retail customer service experience is advantageous but not essential. Eden offers a competitive salary, flexible working hours, and a comprehensive benefits package designed to

Qualifications

• Excellent customer service skills, face-to-face or telephone based; motor trade experience or retail customer service experience is advantageous but not essential.
• Able to work as part of a team with good communications, and to work on own initiative when required; prioritise own workload.

Responsibilities

• Assist incoming customers daily and speak with prospective customers.
• Contribute as a team member and manage your workload to meet daily targets.

Skills

Customer service

Team player

Communication

Basic computer skills

Job description

Eden Motor Group in Newbury is seeking an Aftersales Advisor to join the team. You will assist incoming customers on a daily basis and engage with prospective customers, using strong communication and a customer-first approach. A team-player attitude and basic computer skills are essential for success.

Motor trade or retail customer service experience is advantageous but not essential. Eden offers a competitive salary, flexible working hours, and a comprehensive benefits package designed to