Afternoon Warehouse Shift Lead — Team & Ops Excellence

GXO Logistics, Inc.; Birmingham; Hybrid; GBP 34,000 - 42,000; Full time

Benefits offered by this job

25 days annual leave

Pension scheme

Life assurance

Employee assistance programme

MyBenefits platform

Job summary

GXO Bromford Gate in Birmingham seeks an experienced Shift Manager to lead the afternoon shift, drive engagement and coach frontline teams. You will own day-to-day warehouse operations, ensuring safety, quality and efficiency while delivering customer service targets and business goals.

The role is full-time and permanent, working Monday to Friday, 16:00–01:00, reporting to the Operations Manager. Competitive salary up to £38,000 plus shift premium and a comprehensive benefits package are

Qualifications

• Previous warehouse shift management experience within a logistics, supply chain or distribution environment.
• Strong people management and leadership capability, with experience developing teams and managing performance.
• Good commercial awareness with the ability to understand operational costs, productivity drivers and customer expectations.
• Experience using Warehouse Management Systems and Microsoft Office applications, ideally including BlueYonder.
• Excellent communication, organisational and problem-solving skills, with the ability to influence and engage stakeholders at all levels.

Responsibilities

• Lead warehouse operations across the afternoon shift, ensuring productivity, quality, stock accuracy and service targets are consistently achieved.
• Develop and coach Team Leaders and warehouse colleagues, creating a culture of engagement, accountability and continuous improvement.
• Drive a strong health, safety and environmental culture, ensuring compliance with all company procedures, policies and legislative requirements.
• Monitor operational and financial performance, identifying opportunities for cost savings, productivity improvements and enhanced customer service.
• Build strong relationships with customers and internal stakeholders while supporting business change, operational improvements and site engagement initiatives.

Skills

People management

Leadership

Warehouse operations

Communication

Problem-solving

Tools

Warehouse Management Systems

BlueYonder

Microsoft Office

Job description

GXO Bromford Gate in Birmingham seeks an experienced Shift Manager to lead the afternoon shift, drive engagement and coach frontline teams. You will own day-to-day warehouse operations, ensuring safety, quality and efficiency while delivering customer service targets and business goals.

The role is full-time and permanent, working Monday to Friday, 16:00–01:00, reporting to the Operations Manager. Competitive salary up to £38,000 plus shift premium and a comprehensive benefits package are