Afternoon Shift Warehouse Leader

GXO Logistics, Inc (old); Gravelly Hill; On-site; GBP 23,000 - 38,000; Full time

Benefits offered by this job

Pension scheme

Life assurance

24/7 online GP service

Employee assistance programme

MyBenefits platform

Job summary

GXO Logistics, Inc. is seeking a Shift Manager for the Bromford Gate operation in Birmingham. This full-time, permanent role runs Monday to Friday, 16:00–01:00, overseeing a large warehouse and developing high-performing teams to meet performance and safety targets.

The role reports to the Operations Manager and focuses on engagement, continuous improvement, and delivering excellent customer service within a busy logistics environment.

Qualifications

• Previous warehouse shift management experience within a logistics, supply chain or distribution environment.
• Strong people management and leadership capability, with experience developing teams and managing performance.
• Good commercial awareness with the ability to understand operational costs, productivity drivers and customer expectations.
• Experience using Warehouse Management Systems and Microsoft Office applications, ideally including BlueYonder.
• Excellent communication, organisational and problem-solving skills, with the ability to influence and engage stakeholders at all levels.

Responsibilities

• Lead warehouse operations across the afternoon shift, ensuring productivity, quality, stock accuracy and service targets are consistently achieved.
• Develop and coach Team Leaders and warehouse colleagues, creating a culture of engagement, accountability and continuous improvement.
• Drive a strong health, safety and environmental culture, ensuring compliance with all company procedures, policies and legislative requirements.
• Monitor operational and financial performance, identifying opportunities for cost savings, productivity improvements and enhanced customer service.
• Build strong relationships with customers and internal stakeholders while supporting business change, operational improvements and site engagement initiatives.

Skills

Shift management

People management

Leadership

Commercial awareness

WMS

BlueYonder

Tools

BlueYonder

Job description

GXO Logistics, Inc. is seeking a Shift Manager for the Bromford Gate operation in Birmingham. This full-time, permanent role runs Monday to Friday, 16:00–01:00, overseeing a large warehouse and developing high-performing teams to meet performance and safety targets.

The role reports to the Operations Manager and focuses on engagement, continuous improvement, and delivering excellent customer service within a busy logistics environment.