Aftercare Triage Nurse or Midwife - 37.5 hours

NHS; Warwick; Remote; GBP 38,000 - 45,000; Full time

Job summary

Join a leading healthcare organization as an Aftercare Triage Nurse or Midwife, providing essential clinical triage support in a compassionate environment. This permanent, home-based role requires flexibility in shifts and offers a competitive salary, generous leave, and professional development opportunities.

Benefits

34 days annual leave per year

Access to employee benefits programme

Counselling services

Free private GP appointments

Qualifications

• Registered Nurse or Midwife with experience in clinical triage.
• Experience in a fast-paced clinical environment.
• Ability to work autonomously and make sound clinical decisions.

Responsibilities

• Provide clinically safe triage care for patients.
• Assess patient concerns and provide appropriate clinical advice.
• Book post-operative checks and refer patients as needed.

Skills

Decision-making skills

Interpersonal skills

Communication skills

Listening skills

Administrative competence

Education

Registered Adult Nurse Level 1

Registered Midwife

Job description

Go back British Pregnancy Advisory Service (BPAS)

Aftercare Triage Nurse or Midwife - 37.5 hours

The closing date is 03 June 2025

Are you a Registered Nurse or Midwife (practising) with experience in a fast-paced clinical triage environment?

We'relooking for an Aftercare Nurse or Midwife to join our supportive & dedicated telephone triage team. This is a permanent, home-based, full-timerole working 37.5 hours per week.

Our team handles a high volume of calls each year,providing compassionate & efficient clinical triage, ensuring patientsreceive the right support & advice.

You'll berequired to work shifts on a flexible rotating schedule across a 24/7 service,including some evenings, weekends, & overnight shifts. Your rota is providedin advance however full flexibility is required.

About the Role

We're a learning-based culture where team membersare supported to grow, reflect, & develop their skills. We thrive onkindness, collaboration, & a shared commitment to patient safety, ensuringthe best possible care for those who need our support.

As an Aftercare Nurse/Midwife, you will provide pre, during, & post-abortion, vasectomy, & sexual health triage over the phone. Your role will involve assessing patientconcerns, identifying potential complications, & providing appropriateclinical advice or referrals where necessary. This is a triage-focused role,ensuring patients receive timely guidance & support.

Every patient is different, & you must adapt yourapproach to meet their individual needs. You'll assess and provide medicaladvice to a varied patient group with a wide range of conditions and concerns.

Main duties of the job

• Provide clinically safe triage care for patients with a broad range of questions & concerns before, during, & after their treatment
• Book post-operative checks for patients who need follow-up care in clinic
• Refer patients to our counselling service & safeguarding team when needed
• Refer patients to A&E or their GP where appropriate
• Make safeguarding risk assessments & referrals to social services or other relevant agencies if needed
• Accurately update patient notes & inform clinics of any required follow-ups

About You

You'll be a Registered Adult Nurse Level 1 orMidwife (practising) with experience in midwifery triage, gynaecology, abortioncare, or a related acute setting. You'll need:

• Experience in afast-paced,high-volume clinical triagesetting
• Strong decision-making skills andconfidence in telephone-based clinical assessment
• A broad clinical knowledge, withexperience working to guidelines, policies, & procedures
• Good IT skills, including proficiency inMicrosoft Office
• Exceptional interpersonal, communication,and listening skills
• The ability to work autonomously, makingsound clinical decisions while independently managing patient triage, andself-motivate in a home-based setting

This rolefully supports your NMC revalidation, ensuring you can maintain yourregistration while gaining valuable experience in clinical triage. Alltraining, patient interactions, & professional development will contributetowards your revalidation requirements.

About us

British Pregnancy Advisory Service (BPAS) is the UK's largest independent women's reproductive healthcare charity. We work mainly on behalf of the NHS across the country providing abortion, contraception, STI testing & treatment. We specialise in evidence-based, not-for-profit care reproductive healthcare.

Working with us:

Alongside a supportive and friendly working environment, BPAS has generous benefits:

• 34 days annual leave per year
• You will have access to our employee benefits programme through BHSF which includes special health & wellbeing services & lifestyle offers for you & your family. This includes various salary sacrifice schemes, counselling services & free private GP appointments.

BPAS is committed to safeguarding & promoting the welfare of vulnerable adults, children & young people through a safer recruitment framework. This includes a thorough selection process & a number of pre-employment checks.

Job responsibilities

Further Information:

The job description along with the terms & conditions for this role are available to download on the right hand side of the advert.

Location: Home Based

Some travel to BPAS hub & unit locations around the UK will be required for the successful candidate in the first few months of employmentfor training and induction purposes.Visits to head office in Leamington Spa will be required for meetings & training, approximately twice a year)

Hours: 37.5 hours per week

Working Pattern: You will be required to work shifts across a service that runs 24 hours a day, 7 days a week including some evening, weekend and overnight shifts. Schedules are provided in advance and discussed at interview.

Salary: £38,219 to £44,625 per annum - depending on skills and experience.

If you thrive in a fast-paced triage role,can handle a high volume of calls, and want to be part of a compassionateand patient-centred service, we would love to hear from you!

This job advert may close before the advertised closing date if sufficient applications have been received. Please apply for this job as soon as you can, if interested.

The Small Print: All applicants must be pro-choice.

If you do not hear from us within 2 weeks of the closing date, unfortunately you will not have been shortlisted on this occasion.

References: All offers of employment are conditional based on satisfactory pre-employment checks. We require applicants to provide 3 years of employment references including information on reasons for leaving and any gaps in employment.

Person Specification

Qualifications

• Adult Nurse Level 1 or Registered Midwife (Practising)

Experience

• Post registration experience in primary/urgent care
• Working to clinical guidelines, policies, and procedures
• Gynecological nursing experience or relevant specialty i.e. Sexual health,

Knowledge and Skills

• Previous Nurse Triage/ Telephone advice experience
• Excellent interpersonal & communication Skills
• Listening Skills/ Ability to obtain and process information from any caller
• Accurate administrative competence

General

• Do you support a woman's right to choose abortion?
• Are you the family or friend of a current BPAS employee? If yes, please state the name and the nature of the relationship.
• Please state your NMC Pin
• Are you aware that this role has a working pattern that you will be required to work shifts across a service that runs 24 hours a day, 7 days a week? This will include some evening, weekend and overnight shifts.
• This role is working full-time for 37.5 hours per week from home. Can you commit to this?
• Please enter any information in support of your application

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

British Pregnancy Advisory Service (BPAS)

£38,219 to £44,625 a year- depending on skills & experience