Aftercare Manager

Robertson Group; North East; Hybrid; GBP 42,000 - 52,000; Full time

Benefits offered by this job

33 days annual leave

Excellent pension

Life assurance

Cycle to Work Scheme

Taste Card discounts

Annual flu vaccine

Health & Wellbeing support

Hybrid working

Job summary

Robertson is seeking an Aftercare Manager to join our North East England team. You will lead on-site labour and sub‑contractors, enforce quality and safety standards, and work with our commercial and aftercare partners to manage costs and procedures.

You will have SMSTS and health and safety certifications, CSCS card, and solid construction sector experience. A full driving licence and strong communication across levels are essential.

Qualifications

• SMSTS, First Aid at Work, Fire Marshal certificates.
• CSCS card required.
• Previous construction industry experience.
• Experience dealing with architects, engineers, clients and sub-contractors.
• Ability to communicate with staff at all levels.
• Health and safety awareness.
• Full UK driving licence.

Responsibilities

• Organise all labour on site, including sub-contractors.
• Quality control on site activities.
• Work closely with the commercial team to manage costs and retentions.
• Collaborate with aftercare partners to manage aftercare procedures.
• Ensure plant and machines are used efficiently on site.
• Setting out and maintaining safety records.
• Keep site records up to date and maintain filing systems.
• Check time sheets; keep safety/scaffold/plant registers up to date.
• Carry out duties in line with Robertson procedures.

Skills

SMSTS certificate

First Aid at Work

Fire Marshal

CSCS card

Construction experience

Stakeholder communication

Health and safety awareness

Full driving licence

Job description

Safety. Quality. Enjoyment. We see more than just a building.

Location: North East England

Challenges. Opportunities. Solutions. At Robertson, we see them our way. We’re bold enough to ask questions. Brave enough to look at things differently. Confident enough to be ourselves. Join us and you’ll join the UK’s largest family‑owned construction, infrastructure and support services business. And as an Aftercare Manager, you’ll be part of a team that’s doing incredible things – for ourselves, for the built environment around us, and for a truly sustainable future.

What you’ll do:

• Organise all labour on site, including sub‑contractors
• Quality control
• Work closely with the commercial team to ensure costs and retentions are managed.
• Work with our aftercare partners (Barlows) to effectively manage the aftercare procedures.
• Make sure all plant and machines are used efficiently on site.
• Setting out
• Maintaining safety records
• Keeping site records up to date
• Maintain filing system.
• Checking time sheets
• Keeping safety/scaffold/plant register is up to date
• Carry out all duties in accordance with Robertson procedures

What you’ll need:

• SMSTS, First Aid at Work, Fire Marshal certificates
• CSCS card
• Previous experience in the construction industry
• Experience in dealing with architects, engineers, clients, sub‑contractors
• Ability to communicate with staff at all levels
• Health and safety awareness
• Full driving licence

Who we’re looking for:

People are at the heart of everything we do and achieve at Robertson. To fit right into the team you’ll aim for excellence and have positive determination, working collaboratively towards our shared goals; create clarity around complex or technical issues, confident in your decisions and quick to adjust to unexpected challenges; and help us make progress towards the best, most sustainable future, for ourselves and our communities.

Working the Robertson Way

Joining us isn’t just about seeing things our way. It’s also about working the Robertson Way too, by bringing our 5 guiding principles to life. Here’s what that means…

We listen

Listening enables us to work positively and collaboratively, and gives customers, partners and colleagues the assurance that their voices are always heard.

We are professional

Our mix of prudence and diligence, care and attention to detail means that our customers have certainty and assurance in everything we do and trust us to deliver.

We take responsibility

Each of us is accountable for what we do. From the smallest detail to team safety and caring for our communities and the environment, we know that everything matters.

We are determined to succeed

Every challenge is an opportunity. We work collaboratively and focus on safety, productivity and quality to find solutions we can be proud of and that provide a positive, lasting benefit.

We are one team

We work as one - in our teams and partnerships, and with our customers. We respect each contribution, and everyone stands up to be counted. We are Team Robertson.

In return, we offer a wide range of rewards and benefits, including 33 days annual leave, a great pension and valuable life assurance. What’s more, you’ll also be able to make the most of a range of brilliant extras. These include our Cycle to Work Scheme, discounts at restaurants and cinemas with a Taste Card, annual flu vaccine, and Health & Wellbeing and Life Management Support for you and your family.

We also have a brilliant smarter working policy, too. That means many of our office‑based people and some of our site‑based people are able to either work from home or as part of our hybrid model.

When it comes to diversity and inclusion, we see things differently at Robertson. That’s why we’re working hard to create an environment where everyone can feel welcome, and where we can all be ourselves. We encourage applications from people of all races, ages, genders, religions, sexual orientations and more - so whoever you are, we hope you’ll see things our way, too.

If you’ve got what it takes to look at things differently, to find new perspectives, and to discover the extraordinary within the ordinary, we’d love to meet you.