Aftercare & Defects Lead – Multi-Site Construction

360 Recruitment; Flackwell Heath; On-site; GBP 65,000 - 75,000; Full time

Benefits offered by this job

Company car or car allowance

Pension scheme

Private healthcare

Annual leave + bank holidays

Job summary

360 Recruitment client seeks an Aftercare Manager to oversee defects and post-completion activity across London, Thames Valley and Kent. Lead the defects process from practical completion to final sign-off, coordinating site teams, subcontractors and clients to deliver high-quality outcomes.

The role suits an experienced Aftercare or Senior Site Manager with delivery, quality control and client-facing strengths. Travel across the region is required.

Qualifications

• Previous experience in aftercare, defects management or senior site roles.
• Strong knowledge of new-build commercial/education projects.
• Experience managing snagging and defects processes.
• Proficiency with snagging software (RDrive, Field View, PlanRadar, SnagR or similar).
• Excellent organisational and communication skills.
• Full UK driving licence and willingness to travel across London, Thames Valley and Kent.

Responsibilities

• Manage the aftercare and defects process across a portfolio of completed projects.
• Coordinate snagging, defects and remedial works through to closure.
• Conduct regular site inspections and client meetings.
• Maintain records and reporting using snagging/defects software.
• Liaise with subcontractors to ensure quality standards.
• Build relationships with clients and project stakeholders.
• Support handover and defects liability periods.
• Produce progress reports for senior management.

Skills

Aftercare management

Snagging

Client liaison

Project delivery

Driving licence

Tools

RDrive

Field View

PlanRadar

SnagR

Job description

360 Recruitment client seeks an Aftercare Manager to oversee defects and post-completion activity across London, Thames Valley and Kent. Lead the defects process from practical completion to final sign-off, coordinating site teams, subcontractors and clients to deliver high-quality outcomes.

The role suits an experienced Aftercare or Senior Site Manager with delivery, quality control and client-facing strengths. Travel across the region is required.