Aftercare Lead – Multi-Site Construction | Car/Allowance

360 Recruitment; High Wycombe; On-site; GBP 65,000 - 75,000; Full time

Benefits offered by this job

Car or car allowance

Pension

Private healthcare

Annual leave

Bonus potential

Training & development

Long-term career opportunities

Job summary

360 Recruitment is seeking an Aftercare Manager to oversee defects and post-completion processes across multiple projects in London, the Thames Valley and Kent. You will manage aftercare activities from practical completion through final sign-off, ensuring high quality service for clients and end users.

The role suits an experienced Site Manager or Aftercare professional with strong knowledge of snagging, client liaison and the ability to travel across the region.

Qualifications

• Experience in the construction industry in site/aftercare roles.
• Strong knowledge of new build commercial and/or education projects.
• Experience managing snagging and defects processes.
• Proficient with snagging software such as RDrive, Field View, PlanRadar, SnagR or similar.
• Excellent organisational and communication skills.
• Ability to work independently and manage multiple projects.
• Full UK driving licence.
• Willingness to travel across London, Thames Valley and Kent.

Responsibilities

• Manage the aftercare and defects process across a portfolio of completed projects.
• Coordinate and monitor snagging, defects and remedial works through to successful closure.
• Conduct regular site inspections and client meetings.
• Maintain accurate records and reporting using snagging and defects management software.
• Liaise with subcontractors to ensure works are completed to the required quality standards.
• Build and maintain strong relationships with clients, end users and project stakeholders.
• Support project teams during handover and the defects liability period.
• Produce regular progress reports for senior management.

Skills

Site management

Project management

Aftercare

Client liaison

Tools

RDrive

Field View

PlanRadar

SnagR

Job description

360 Recruitment is seeking an Aftercare Manager to oversee defects and post-completion processes across multiple projects in London, the Thames Valley and Kent. You will manage aftercare activities from practical completion through final sign-off, ensuring high quality service for clients and end users.

The role suits an experienced Site Manager or Aftercare professional with strong knowledge of snagging, client liaison and the ability to travel across the region.