Aerospace Customer Accounts Coordinator | On-site & Travel

incora; Lower Hopton; On-site; GBP 28,000 - 30,000; Full time

Benefits offered by this job

25 days holiday

Flexible working

Green Travel Allowance

Employee discount

Career development

Job summary

Incora is seeking a Customer Account Coordinator to support multiple customer accounts from our sites in Mirfield or Derby. You will assist the Customer Relationship Leads with orderbook management and help resolve customer queries with diverse stakeholders.

The role requires a full UK driving license for on-site visits, and you will work to deliver high service levels while building strong relationships. Microsoft Office and AI tools like Copilot are used to boost productivity.

Qualifications

• Experience in a B2B customer service or supply chain role.
• Strong negotiation skills to reach solutions.
• Proficient in MS Office (Excel, Word, PowerPoint).
• Able to work independently and build relationships.
• UK driving license and access to a vehicle required.

Responsibilities

• Support multiple customer accounts and manage orderbooks.
• Resolve customer queries with stakeholders.
• Travel to customer sites as needed.

Skills

B2B customer service

Negotiation

Relationship building

Microsoft Office

Copilot / AI tools

Initiative

Tools

Copilot

Job description

Incora is seeking a Customer Account Coordinator to support multiple customer accounts from our sites in Mirfield or Derby. You will assist the Customer Relationship Leads with orderbook management and help resolve customer queries with diverse stakeholders.

The role requires a full UK driving license for on-site visits, and you will work to deliver high service levels while building strong relationships. Microsoft Office and AI tools like Copilot are used to boost productivity.