Advice Session Supervisor

WMJobs; Bromsgrove; On-site; GBP 30,000 - 32,000; Full time

Benefits offered by this job

Generous leave

6% pension contribution

Job summary

Citizens Advice Bromsgrove & Redditch is seeking a full-time Advice Session Supervisor to oversee sessions across Bromsgrove and Redditch. The role offers 37 hours per week with NJC Pay scale 5 (£29,513 to £31,952) and a generous leave package plus a 6% pension contribution.

The successful candidate will be a qualified Citizens Advice Adviser and join a high-standard, supportive work environment as we grow our services across multiple sites.

Qualifications

• Qualified Citizens Advice Adviser with high standards.
• Experience in delivering Citizens Advice services.

Responsibilities

• Supervise Advice Sessions across Bromsgrove and Redditch sites.
• Help maintain high service standards and a supportive work environment.

Skills

Citizens Advice Adviser

Education

Qualified Citizens Advice Adviser

Job description

Citizens Advice, Bromsgrove & Redditch

Citizens Advice Bromsgrove & Redditch (CABR)

CABR is a fast growing Citizens Advice Service. In the last four years we have tripled our turnover; moved from delivery at a single site to having sixteen outreaches; and have doubled the number of clients we are seeing. We are now looking for a full time Advice Session supervisor to join the team as we develop into our next phase.

Advice Session Supervisor

Location: Working across our sites of operation in Bromsgrove and Redditch

Hours: Full time (37hrs p/w) – We will consider trainee applications

Remuneration: NJC Pay scale 5 - £29,513 to £31,952 with generous leave package and 6% pension contribution.

Role Descriptions available at : https://www.cabr.org.uk/current-vacancies

To be successful for these posts you will need to be a qualified Citizens Advice Adviser. Our service operates to very high standards but we also pride ourselves on working hard to make it an enjoyable and supportive work environment.

Applications close at Midnight on Wednesday 30th September. Provisionally interviews are planned for Monday 19th October.

Due to the potential number of applicants we are sorry but we will not be able to enter into correspondence or discussion with unsuccessful candidates.