Advancement Operations & CRM Lead

Brighton and Sussex Medical School; Brighton; Presencial; GBP 40 000 - 47 000; Tempo integral

Resumo da oferta

University of Sussex is seeking an Advancement Operations Manager to shape the systems, data and insights behind alumni engagement and fundraising.

You will oversee the CRM, Raiser's Edge NXT, drive data quality, reporting, and ensure our digital platforms and processes are compliant and trusted.

Reporting to the Senior Operations and Insight Manager, you will collaborate across divisions to improve services and support campaigns while fostering clear standards and working practices.

Qualificações

• You will bring a strong practical understanding of Advancement operations and experience with a complex CRM, ideally Raiser’s Edge NXT or a similar system.
• You will be confident handling large datasets, maintaining data quality, supporting segmentation and producing clear insight.
• GDPR, PECR and data protection knowledge is required.

Responsabilidades

• Oversee the tools and information that enable alumni engagement and fundraising.
• Lead the development of the CRM, ensure data quality and reporting, and ensure digital platforms are effective and compliant.
• Collaborate with colleagues across Advancement and the wider University to improve services and support campaigns.
• Provide guidance and training to build confidence in using systems and data.

Ferramentas

Raiser’s Edge NXT

Descrição da oferta de emprego

University of Sussex is seeking an Advancement Operations Manager to shape the systems, data and insights behind alumni engagement and fundraising.

You will oversee the CRM, Raiser's Edge NXT, drive data quality, reporting, and ensure our digital platforms and processes are compliant and trusted.

Reporting to the Senior Operations and Insight Manager, you will collaborate across divisions to improve services and support campaigns while fostering clear standards and working practices.