Adult Services Admin & Coordination Specialist

Milton Keynes; Milton Keynes; Hybrid; GBP 28,000 - 29,000; Full time

Benefits offered by this job

Great holiday benefits

Local Government Pension Scheme

Family friendly policies

Salary sacrifice car scheme

Blue Light Card

Job summary

Milton Keynes City Council is seeking a diligent Business Support Assistant to join Adult Services. You will respond to enquiries, organise appointments, and maintain confidential records to support service delivery.

You will work across Adult and Neighbourhood Services, provide minutes and reports, use MS Office, and help with DBS checks and driving requirements. A Level 3 Business Administration qualification or equivalent experience is essential.

Qualifications

• A Level 3 Business Administration qualification or equivalent relevant experience.
• Experience providing business support in a busy and complex working environment.
• Clear and confident communication skills for minutes, reports and written information.
• Strong digital skills including Microsoft Excel, Word and PowerPoint; ability to learn new systems confidently.
• Sound judgement and good organisational skills to prioritise deadlines.
• Full UK Driving Licence and access to a vehicle (proof required if offered).
• Basic DBS check required as part of pre-employment checks.

Responsibilities

• Act as an initial point of contact, respond to enquiries and direct people to the appropriate colleague or service.
• Organise, record and share sensitive or complex information while maintaining confidentiality and accurate records.
• Complete a range of administrative and financial tasks, including managing service contacts, arranging appointments, updating systems, preparing case files and processing enquiries.
• Arrange meetings and produce clear, accurate minutes and action points.
• Provide guidance and support to Business Support and Housing Apprentices as they develop their knowledge and skills.
• Use Microsoft Office and other digital systems to organise information, analyse data, solve problems and respond to changing service priorities.

Skills

Business administration experience

Clear communication

Organisational skills

Education

A Level 3 Business Administration qualification

Tools

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Job description

Milton Keynes City Council is seeking a diligent Business Support Assistant to join Adult Services. You will respond to enquiries, organise appointments, and maintain confidential records to support service delivery.

You will work across Adult and Neighbourhood Services, provide minutes and reports, use MS Office, and help with DBS checks and driving requirements. A Level 3 Business Administration qualification or equivalent experience is essential.