Administrative Specialist - Adult Services (Site‑Based)

Milton-Keynes-Council; Milton Keynes; On-site; GBP 23,000 - 27,000; Full time

Benefits offered by this job

Great holiday benefits

Excellent pension (LGPS)

Family friendly policies and childcare

Health cash plan and discounts

Bike purchase scheme

Blue Light Card discounts

Job summary

Milton Keynes City Council is seeking a Business Support Assistant to join the Adult Services team. You will be the first point of contact, provide reliable business support, respond to enquiries, coordinate appointments, and maintain accurate records to help statutory work be completed on time.

You will handle sensitive information with care and work flexibly across Adult and Neighbourhood Services to meet service needs. An informal conversation can be arranged by contacting James Russell.

Qualifications

• Level 3 Business Administration qualification or equivalent experience is essential.
• Experience in providing business support in a busy, complex environment.
• Clear and confident communication skills for minutes, reports and written information.
• Strong digital skills; proficient in MS Excel, Word and PowerPoint and able to learn new systems.
• Sound judgement and good organisational skills to prioritise deadlines.
• Dedicated, respectful, and collaborative approach working with colleagues, residents and partner organisations.

Responsibilities

• Act as an initial point of contact and direct people to the right colleague or service.
• Organise, record and share sensitive information while maintaining confidentiality.
• Complete administrative and financial tasks: managing service contacts, arranging appointments, updating systems, preparing case files, handling enquiries.
• Arrange meetings and produce minutes and action points.
• Provide guidance and support to Business Support and Housing Apprentices.
• Use Microsoft Office and digital systems to organise information and respond to changing priorities.

Skills

Level 3 Business Admin

Business support experience

Clear communication

MS Office proficient

Organisational skills

Collaborative approach

Education

Level 3 Business Administration qualification

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Job description

Milton Keynes City Council is seeking a Business Support Assistant to join the Adult Services team. You will be the first point of contact, provide reliable business support, respond to enquiries, coordinate appointments, and maintain accurate records to help statutory work be completed on time.

You will handle sensitive information with care and work flexibly across Adult and Neighbourhood Services to meet service needs. An informal conversation can be arranged by contacting James Russell.