Site-Based Admin & Records Specialist

Milton Keynes City Council; Milton Keynes; On-site; GBP 23,000 - 30,000; Full time

Benefits offered by this job

Holiday entitlement 28 days

Local government pension

Family friendly policies

Health benefits

Bike purchase scheme

Blue Light Card

Job summary

Milton Keynes City Council is recruiting a Business Support Assistant to join our Adult Services team. You will be the first point of contact, handling enquiries, coordinating appointments and maintaining records to ensure statutory work is completed on time.

The role requires a Level 3 Business Administration qualification or equivalent, plus experience in busy environments and strong digital skills with Excel, Word and PowerPoint.

Qualifications

• A Level 3 Business Administration qualification or equivalent relevant experience is essential.
• Experience of providing business support in a busy and complex working environment.
• Clear and confident communication skills; ability to produce accurate minutes, reports and written information.
• Strong digital skills including Microsoft Excel, Word and PowerPoint; ability to learn new systems confidently.

Responsibilities

• Act as an initial point of contact, respond to enquiries and direct people to the most appropriate colleague or service.
• Organise, record and share sensitive or complex information while maintaining confidentiality and accurate records.
• Complete a range of administrative and financial tasks, including managing service contacts, arranging appointments, updating systems, preparing case files and processing enquiries.
• Arrange meetings and produce clear, accurate minutes and action points.
• Provide guidance and support to Business Support and Housing Apprentices as they develop their knowledge and skills.
• Use Microsoft Office and other digital systems to organise information, analyse data, solve problems and respond to changing service priorities.

Job description

Milton Keynes City Council is recruiting a Business Support Assistant to join our Adult Services team. You will be the first point of contact, handling enquiries, coordinating appointments and maintaining records to ensure statutory work is completed on time.

The role requires a Level 3 Business Administration qualification or equivalent, plus experience in busy environments and strong digital skills with Excel, Word and PowerPoint.