Adult & Paediatric Crisis Support & Admin Advocate

Mountain Healthcare; Morley; On-site; GBP 25,000 - 31,000; Full time

Job summary

Mountain Healthcare is seeking an Administrator/Crisis Worker to support sexual assault victims at the Hazlehurst Centre CSAAS SARC and related sites. The role combines administrative duties with crisis support, including forensic process assistance and patient advocacy.

Essential experience includes safeguarding, handling confidential information, and IT literacy. A UK driving licence is required; UK travel may be involved. Applications welcome from care/healthcare/administration backgrounds.

Qualifications

• Experience working with vulnerable adults and children.
• Knowledge and understanding of safeguarding children and adults.
• Knowledge and understanding confidentiality.
• Experience completing administrative duties.
• IT literate; data collection and reporting skills.

Responsibilities

• Provide telephone information and support to service users.
• Assist administration and management of patients and families visiting the centre, including preparation for forensic evidence collection.
• Support use of colposcope and medical care, provide patient advocacy and ensure patient-centred service.
• Maintain high standards of DNA decontamination between forensic cases.
• Liaise with other agencies regarding historic cases and travel as required.

Skills

Vulnerable adults & children

Safeguarding knowledge

Confidentiality

Administrative duties

IT literate

Data collection & reporting

Driving licence

Tools

Excel spreadsheets

Data reporting tools

Job description

Mountain Healthcare is seeking an Administrator/Crisis Worker to support sexual assault victims at the Hazlehurst Centre CSAAS SARC and related sites. The role combines administrative duties with crisis support, including forensic process assistance and patient advocacy.

Essential experience includes safeguarding, handling confidential information, and IT literacy. A UK driving licence is required; UK travel may be involved. Applications welcome from care/healthcare/administration backgrounds.