Adult Learning Assistant: Frontline Admin & Learner Support

Derby City Council; East Midlands; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

27 days annual leave

Local Government Pension Scheme

Cycle2Work scheme

Employee Wellbeing

Job summary

Derby City Council's Derby Adult Learning Service is seeking an Adult Learning Assistant to support learners and staff with customer service and administration. The role involves day-to-day admin tasks and communicating with learners face to face, by phone, and by email.

Join a busy administration team in a local environment that values diversity and inclusive practice. The closing date is 13 September 2026; DBS checks apply and a minimum grade is expected for appointment.

Qualifications

• Provide excellent customer service.
• Strong administration and organisational skills.

Responsibilities

• Provide customer service and administrative support to learners and staff.
• Carry out day-to-day administrative tasks.
• Communicate with learners face to face, over the telephone and by email.

Job description

Derby City Council's Derby Adult Learning Service is seeking an Adult Learning Assistant to support learners and staff with customer service and administration. The role involves day-to-day admin tasks and communicating with learners face to face, by phone, and by email.

Join a busy administration team in a local environment that values diversity and inclusive practice. The closing date is 13 September 2026; DBS checks apply and a minimum grade is expected for appointment.