Adoptions Coordinator: Help Pets Find Homes (Part-Time)

Blue Cross For Pets; South Yorkshire; On-site; GBP 12,000 - 13,000; Part time

Benefits offered by this job

Health cash plan

Pension scheme with enhanced employer"

Life assurance

Annual volunteer days

Job summary

Blue Cross in Sheffield is seeking an Adoptions Coordinator to join the Rehoming & Fostering team. This role focuses on ensuring the adoption process is thorough, efficient and that pets are matched with their new homes quickly while providing post-adoption support.

The position is permanent and part-time (18.75 hours per week) with a two-week rota that includes public holidays. Week 1: Tuesday, Saturday and Sunday; Week 2: Wednesday and Friday.

Qualifications

• Demonstrable understanding and experience of matching considerations for pets and homes.
• Experience working or volunteering in a pet welfare role.
• Working knowledge of cat, dog, and small animal behaviour.
• Significant experience in delivering high level customer service in a fast paced and often emotional environment.
• Good questioning skills with the ability to gather information and distil the important points.
• Experience of building relationships and rapport with customers.
• High standard of verbal and written communication.
• Good literacy and numerical skills.
• Proven decision-making ability.
• Strong administration skills, including the use of computerised.
• Current full driving licence.

Responsibilities

• As an Adoptions Coordinator, you will ensure the adoption process is thorough, efficient and follows internal guidelines.
• Match assessed pets to new homes as quickly as possible.
• Work closely with Pet Welfare Assistants and other Adoptions and Admissions Coordinators across the Rehoming and Fostering network.
• Manage our pool of homes and provide post adoption support when required.
• This is a permanent, part-time role working 18.75 hours per week over a two-week rota to include public holidays.

Skills

Excellent communicator

Client facing experience

Empathy

Emotional resilience

Attention to detail

Decision making

Organisational skills

Literacy and numeracy

Tools

CRM systems

Job description

Blue Cross in Sheffield is seeking an Adoptions Coordinator to join the Rehoming & Fostering team. This role focuses on ensuring the adoption process is thorough, efficient and that pets are matched with their new homes quickly while providing post-adoption support.

The position is permanent and part-time (18.75 hours per week) with a two-week rota that includes public holidays. Week 1: Tuesday, Saturday and Sunday; Week 2: Wednesday and Friday.