Adoption Services Practice Lead - Part-Time, Hybrid

Family Action; West Kirby; Hybrid; GBP 37,000 - 42,000; Full time

Benefits offered by this job

Annual leave 25–30 days

Pension contributions

Sick leave & family leave

Eye care vouchers

Cycle to work

Professional development

Job summary

Family Action is seeking an experienced Practice Manager to lead PAC-UK’s adoption support services for Adopted Adults, Birth Families and Adopted Young People. You will provide professional leadership across a portfolio of commissioned services, ensuring high-quality, trauma-informed support and responsive development.

Working as part of a dynamic management team, you will supervise practitioners, manage referrals and performance against KPIs, and collaborate with commissioners and partner

Qualifications

• Recognised Social Work qualification and registration with Social Work England.
• Extensive knowledge of the lifelong impact of adoption and family separation.
• Experience of post-adoption support, permanency services or related practice.
• Knowledge of adoption legislation, access to records and intermediary services.
• Experience of supervising and developing staff.
• Strong operational and service management experience.
• Ability to manage competing priorities and deliver against contractual requirements.
• Excellent communication, analytical and report-writing skills.
• Commitment to trauma-informed, relationship-based and anti-discriminatory practice.

Responsibilities

• Providing professional supervision, consultation and support to practitioners.
• Leading and developing a skilled multidisciplinary team.
• Supporting staff to work confidently with complex issues including trauma, loss, grief, identity, family separation and reunification.
• Overseeing referrals, assessments, allocations and waiting lists.
• Monitoring performance against contractual outcomes and KPIs.
• Ensuring high standards of safeguarding practice and risk management.
• Maintaining oversight of Access to Records and intermediary services.
• Leading audits, quality assurance activity and service improvement initiatives.
• Building strong relationships with commissioners, local authorities, Regional Adoption Agencies and partner organisations.
• Contributing to the strategic development of PAC-UK's adoption and birth family support services.

Skills

Leadership

Service management

Communication

Analytical skills

Report writing

Trauma-informed practice

Anti-discrimination

Education

Social Work qualification & SWEngland registration

Job description

Family Action is seeking an experienced Practice Manager to lead PAC-UK’s adoption support services for Adopted Adults, Birth Families and Adopted Young People. You will provide professional leadership across a portfolio of commissioned services, ensuring high-quality, trauma-informed support and responsive development.

Working as part of a dynamic management team, you will supervise practitioners, manage referrals and performance against KPIs, and collaborate with commissioners and partner