Hybrid Leadership: Adoption Services Practice Manager

BUILDING A NEW DIRECTION LIMITED; Liverpool, Greater Manchester; Hybrid; GBP 22,000 - 25,000; Full time

Benefits offered by this job

Annual leave 25–30 days

6% matched pension

Enhanced sick and family leave

Eye care vouchers

Cycle to work

Job summary

Family Action is seeking an experienced Practice Manager to lead PAC-UK adoption support services for adults, birth families and young people. You will provide leadership across multiple commissioned services, ensuring trauma‑informed, high-quality care and responsive service delivery.

As part of a dynamic management team, you will supervise practitioners, manage complex cases and drive continuous improvement, safeguarding, and strategic development within PAC-UK’s offering.

Qualifications

• Strong leadership and service management capabilities.
• Excellent communication, analytical and report-writing skills.
• Commitment to trauma-informed, anti-discriminatory practice.

Responsibilities

• Provide professional supervision, consultation and support to practitioners.
• Lead and develop a multidisciplinary team.
• Oversee referrals, assessments, and waiting lists.
• Monitor performance against contractual outcomes and KPIs.
• Maintain safeguarding standards and risk management.
• Develop partnerships with commissioners and authorities.
• Drive quality audits and service improvement.

Skills

Leadership & service mgmt

Communication

Analytical & report-writing

Education

Social Work qualification & registration (Social Work England)

Job description

Family Action is seeking an experienced Practice Manager to lead PAC-UK adoption support services for adults, birth families and young people. You will provide leadership across multiple commissioned services, ensuring trauma‑informed, high-quality care and responsive service delivery.

As part of a dynamic management team, you will supervise practitioners, manage complex cases and drive continuous improvement, safeguarding, and strategic development within PAC-UK’s offering.