Admissions & Student Experience Officer

Sandwell College; West Bromwich; On-site; GBP 24,408 - 28,278; Full time

Benefits offered by this job

35-50 days of annual leave

Cycle to work scheme

Fitness perks

Generous pension contributions

Free flu vaccine

Wellbeing support

Exclusive discounts on onsite services

Job summary

Sandwell College is looking for an Admissions Support Officer to join the Central Admissions team. This permanent, full-time role involves providing exceptional customer service to applicants and staff, processing applications, and supporting college events. Ideal candidates should have strong communication skills, previous administrative experience, and proficiency in Microsoft Office. The role offers a competitive salary of £24,408 - £28,278 per year, along with generous benefits like up to 50 days of annual leave and development opportunities.

Qualifications

• Strong communication and interpersonal skills, with the ability to provide excellent customer service.
• Previous experience in an administrative or reception-based role, preferably in education or customer service.
• Good IT skills, including proficiency in Microsoft Office applications.
• Ability to work well as part of a busy team and manage multiple priorities effectively.
• Positive attitude, flexibility and attention to detail.

Responsibilities

• Provide excellent customer service to potential learners, staff, and visitors.
• Process applications efficiently and accurately.
• Liaise with curriculum teams to organise interviews.
• Support key College events including open days and enrolment.
• Assist with general administrative tasks.
• Handle financial transactions in line with College procedures.
• Maintain confidentiality and comply with all College policies.

Skills

Strong communication and interpersonal skills

Previous experience in an administrative or reception-based role

Good IT skills, including proficiency in Microsoft Office applications

Ability to manage multiple priorities effectively

Positive attitude, flexibility and attention to detail

Job description

Sandwell College is looking for an Admissions Support Officer to join the Central Admissions team. This permanent, full-time role involves providing exceptional customer service to applicants and staff, processing applications, and supporting college events. Ideal candidates should have strong communication skills, previous administrative experience, and proficiency in Microsoft Office. The role offers a competitive salary of £24,408 - £28,278 per year, along with generous benefits like up to 50 days of annual leave and development opportunities.