Admissions Officer 1 x Perm 1 x Mat Cover

Educators; Cardiff; Hybrid; GBP 30.000 - 32.000; Vollzeit

Zusammenfassung

Cardiff and Vale College is seeking two Admissions Officers to join the Admissions and Advice Centre. You will support prospective and current learners from enquiry to enrolment, providing information, advice and guidance in a fast-paced environment.

Based at the Cardiff City Centre Campus with flexibility to work across other sites, the role involves engaging applicants, supporting recruitment activities, managing admissions processes and representing the College at events throughout the year.

Qualifikationen

• Excellent communication and interpersonal skills.
• A positive, proactive and solution-focused approach.
• Strong organisational skills with the ability to manage multiple priorities.
• Experience providing high-quality customer service.
• Good IT skills, including Microsoft Office applications
• Excellent attention to detail and accuracy
• The ability to work effectively both independently and as part of a team

Aufgaben

• Providing information, advice and guidance to prospective and current learners
• Supporting all stages of the admissions process, from application through to enrolment
• Managing applicant records and maintaining accurate data and documentation
• Liaising with curriculum teams and key stakeholders across the College
• Supporting enrolment activities and student registration processes
• Attending Open Evenings, Careers Events and College promotional activities
• Helping learners identify the most appropriate study pathway to achieve their goals

Kenntnisse

Customer service

Communication

Organisational skills

Data management

Microsoft Office

Tools

Microsoft Office

Jobbeschreibung

Salary: £29,874 - £32,423 per annum

1 x Permanent Position

1 x Maternity Cover until September 2027

Based at our Cardiff City Centre Campus, with flexibility to work across other Cardiff and Vale College sites as required.

About the Role

Are you passionate about delivering outstanding customer service and helping people take the next step towards their future?

We're looking for two Admissions Officers to join our friendly Student Services team. As a key member of our Admissions and Advice Centre, you'll support prospective and current learners throughout their journey, providing information, advice and guidance from initial enquiry through to enrolment.

This is a fast-paced, rewarding role where no two days are the same. You'll engage with applicants, support curriculum departments with recruitment activity, manage admissions processes, and represent the College at a variety of events throughout the year.

What You'll Do

• Providing information, advice and guidance to prospective and current learners
• Supporting all stages of the admissions process, from application through to enrolment
• Managing applicant records and maintaining accurate data and documentation
• Liaising with curriculum teams and key stakeholders across the College
• Supporting enrolment activities and student registration processes
• Attending Open Evenings, Careers Events and College promotional activities
• Helping learners identify the most appropriate study pathway to achieve their goals

About You

We're looking for someone who thrives in a customer-focused environment and enjoys working with people from a wide range of backgrounds.

• Excellent communication and interpersonal skills
• A positive, proactive and solution-focused approach
• Strong organisational skills with the ability to manage multiple priorities
• Experience providing high-quality customer service
• Good IT skills, including Microsoft Office applications
• Excellent attention to detail and accuracy
• The ability to work effectively both independently and as part of a team

Experience within admissions, education, student services, advice and guidance, or a similar customer-focused environment would be advantageous.

Why Join Us

At Cardiff and Vale College, you'll be joining one of the UK's largest and most successful colleges, helping people transform their lives through education and training.

We offer a supportive and inclusive working environment, opportunities for professional development, and the chance to make a real difference to learners across our communities.

Additional Information

• 1 x Permanent position
• 1 x Maternity Cover position until September 2027

The closing date for completed applications is 08th November 2026 at 11:59pm.

All vacancies are subject to a Disclosure and Barring Service (DBS) check. Employment cannot commence until a satisfactory and up-to-date DBS check has been received. The College's Procedure for the Suitability of Ex-Offenders for Employment is available upon request.

Please note that some roles may require registration with the Education Workforce Council (EWC). Where this applies, employment will be conditional upon obtaining and maintaining the appropriate registration.

Employment with Cardiff and Vale College is also subject to satisfactory references. Before employment can commence, the College must receive two references, one of which must be from your current or most recent employer. Referees will be contacted following appointment.

These checks form part of our pre-employment requirements and must be satisfactorily completed before employment can commence.

We welcome applications from people of all backgrounds and communities and are committed to building a diverse workforce that reflects the learners and communities we serve. As a proud Disability Confident employer, we are committed to the recruitment, development and retention of disabled people, ensuring an inclusive workplace where everyone has the opportunity to thrive.