SENIOR ADMISSIONS OFFICER

Cyngor Caerdydd/Cardiff Council; Cardiff; On-site; GBP 24,000 - 28,000; Full time

Job summary

Cardiff Council is seeking an enthusiastic and efficient Administrator to join the Secondary Admissions Team within the Education and Lifelong Learning directorate. You will allocate school places for both yearly and in-year admissions in line with the Council's Admissions Policy.

You will handle data reporting, respond to complex enquiries from families under pressure and work to deadlines while delivering excellent customer service and using digital solutions to improve processes.

Job description

The Education and Lifelong Learning Directorate provides the strategic, professional and operational support to enable the Council to fulfil its responsibilities for early years education, statutory age education, education in school sixth forms and a youth service.

There are 127 schools in Cardiff across Nursery, Primary, Secondary and Special schools.

The work of the Directorate is organised into six service areas: Partnerships & Performance, Inclusion Services, Targeted Services, Key Groups, Services to Schools, and School Organisation and Access and Planning.

Each of these supports the overall purpose of improving the achievement of learners.

About the job

An opportunity has arisen for an enthusiastic, highly efficient individual to join the Secondary Admissions Team within the Education Directorate.

This is a key role responsible for the allocation of school places in Cardiff, both annually and in – year, in accordance with the Council’s School Admissions Policy.

You will have knowledge of the admissions policy and translating requirements into practice, experience of working under pressure and to national deadlines and of working with members of the public, particularly in stressful or challenging circumstances.

This is a challenging position requiring a ‘can do’ attitude, resilience and determination to deliver an excellent customer service at all times. You must have excellent communication and organisational skills and a willingness to support the team to continually improve customer service by embracing digital solutions

What We Are Looking For From You

To support the administration of the Cardiff Admissions Policy, to ensure that all admissions applications are processed in an efficient and timely manner in accordance with agreed protocols and processes, in particular In Year admissions.

To ensure that all data and management information for primary school in year admissions is recorded and presented in timely reports.

To support the management of complaints and complex admissions cases.

Additional information

This post is suitable for post share.

This post is temporary until 31/10/2027.

Internal candidates who wish to apply for this position on a secondment basis must obtain approval prior to application using Form SEC1 (4.C.081). Requests may only be approved by the relevant Director/ Assistant Director/ Chief Officer or senior nominated officer graded no lower than OM2 or in the case of schools based staff the Headteacher / Governing Body.

We understand you might use AI and other resources for your application; however, please ensure all information you provide is factually accurate, truthful, original and does not include ideas or work that is not your own.

We welcome applications in both English and Welsh. Applications received in Welsh will not be treated less favourably than English applications.

Please note the Council does not accept CV’s. When completing the supporting information section of your application, please ensure you refer to the below located on our website :

Important information you need read in order to complete your application:

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Job Category Admin / Clerical

Department Education & Lifelong Learning

Working Pattern/Contract Type Full Time Temporary