Admissions Officer — Enrolment & Student Guidance

Educators; Cardiff; Hybrid; GBP 30,000 - 32,000; Full time

Job summary

Cardiff and Vale College is seeking two Admissions Officers to join the Admissions and Advice Centre. You will support prospective and current learners from enquiry to enrolment, providing information, advice and guidance in a fast-paced environment.

Based at the Cardiff City Centre Campus with flexibility to work across other sites, the role involves engaging applicants, supporting recruitment activities, managing admissions processes and representing the College at events throughout the year.

Qualifications

• Excellent communication and interpersonal skills.
• A positive, proactive and solution-focused approach.
• Strong organisational skills with the ability to manage multiple priorities.
• Experience providing high-quality customer service.
• Good IT skills, including Microsoft Office applications
• Excellent attention to detail and accuracy
• The ability to work effectively both independently and as part of a team

Responsibilities

• Providing information, advice and guidance to prospective and current learners
• Supporting all stages of the admissions process, from application through to enrolment
• Managing applicant records and maintaining accurate data and documentation
• Liaising with curriculum teams and key stakeholders across the College
• Supporting enrolment activities and student registration processes
• Attending Open Evenings, Careers Events and College promotional activities
• Helping learners identify the most appropriate study pathway to achieve their goals

Skills

Customer service

Communication

Organisational skills

Data management

Microsoft Office

Tools

Microsoft Office

Job description

Cardiff and Vale College is seeking two Admissions Officers to join the Admissions and Advice Centre. You will support prospective and current learners from enquiry to enrolment, providing information, advice and guidance in a fast-paced environment.

Based at the Cardiff City Centre Campus with flexibility to work across other sites, the role involves engaging applicants, supporting recruitment activities, managing admissions processes and representing the College at events throughout the year.