Admissions Officer

School of Coding & AI; Birmingham; On-site; GBP 26,000 - 36,000; Full time

Benefits offered by this job

Generous annual leave

Pension scheme

Employee assistance programme

CPD opportunities

Company events

Bright Exchange discounts

Free parking Birmingham City Centre

Job summary

School of Coding & AI in the UK is seeking an admissions administrator to manage the full student admissions journey from enquiry to enrolment, ensuring a smooth, applicant-centred experience. You will support UK and international applicants, review applications, coordinate offers, and help with CAS issuance, using CRM systems and UCAS-related processes.

This is a fast-paced, detail‑rich role within a growing education group.

Qualifications

• Experience in administration, admissions, student services, or a similar role.
• Strong organisational and communication skills.
• High attention to detail and accuracy in data handling.
• Ability to manage deadlines and competing priorities.
• Confidence using CRM or database systems.

Responsibilities

• Act as the first point of contact for prospective students, providing clear advice on courses, entry requirements, and admissions processes.
• Manage applications from enquiry through to enrolment, ensuring timely and accurate processing.
• Review and assess applications, including qualifications, personal statements, and supporting documents.
• Record admissions decisions accurately using MONDAY.COM and other systems.
• Support offer-making, conditional offers, Clearing, and results confirmation processes.
• Maintain accurate applicant records across CRM, SITS, and UCAS Hub.
• Track application progress and ensure data accuracy across systems.
• Support reporting on applications, offers, and enrolment conversion rates.
• Ensure compliance with UCAS, UKVI, and GDPR requirements.
• Support international admissions processes, including CAS issuance and eligibility checks
• Work closely with academic teams to finalise admissions decisions
• Support enrolment processes, including document verification and eligibility checks
• Assist with open days, enrolment events, and Clearing operations
• Chase outstanding documents and ensure timely application progression
• Contribute to improving conversion rates across the admissions funnel

Skills

Administration experience

Admissions experience

Student services

CRM systems

Deadline management

Data accuracy

CRM/database proficiency

Tools

MONDAY.COM

SITS

UCAS Hub

Job description

About School of Coding & AI

School of Coding & AI is a UK based education group delivering higher education courses, digital skills, coding and AI training across all levels. As we expand across the UK and internationally, we are building a high performing team to shape the future of technology education.

We have partnered with the University of Wolverhampton and Harper Adams University to launch our first Higher Education Institute. Our goal is simple, deliver high quality, career focused education that gives learners a genuine edge.

We are a growing, ambitious organisation. We value people who are proactive, collaborative and comfortable working in a fast paced environment where new ideas are encouraged.

About the role

This is a key role within our Higher Education admissions function. You will be responsible for managing the full student admissions journey from initial enquiry through to enrolment, ensuring a smooth, efficient, and applicant-centred experience at every stage.

You will support a wide range of applicants, including UK and international students, guiding them through applications, offers, documentation, and enrolment. You will work closely with academic teams and compliance colleagues to ensure admissions decisions are accurate, fair, and aligned with institutional and regulatory requirements.

This role plays an important part in improving student conversion, maintaining data accuracy, and ensuring a high-quality admissions service.

Key responsibilities

• Act as the first point of contact for prospective students, providing clear advice on courses, entry requirements, and admissions processes
• Manage applications from enquiry through to enrolment, ensuring timely and accurate processing
• Review and assess applications, including qualifications, personal statements, and supporting documents
• Record admissions decisions accurately using MONDAY.COM and other systems
• Support offer-making, conditional offers, Clearing, and results confirmation processes
• Maintain accurate applicant records across CRM, SITS, and UCAS Hub
• Track application progress and ensure data accuracy across systems
• Support reporting on applications, offers, and enrolment conversion rates
• Ensure compliance with UCAS, UKVI, and GDPR requirements
• Support international admissions processes, including CAS issuance and eligibility checks
• Work closely with academic teams to finalise admissions decisions
• Support enrolment processes, including document verification and eligibility checks
• Assist with open days, enrolment events, and Clearing operations
• Chase outstanding documents and ensure timely application progression
• Contribute to improving conversion rates across the admissions funnel

Requirements

What we're looking for

Highly organised, detail-focused, and confident working in a fast-paced admissions environment. You should be comfortable managing multiple priorities while maintaining accuracy and delivering excellent applicant service.

Essential

• Experience in administration, admissions, student services, or a similar role
• Strong organisational and communication skills
• Ability
• High attention to detail and accuracy in data handling
• Ability to manage deadlines and competing priorities
• Confidence using CRM or database systems

Desirable

• Experience in UK higher education admissions
• Understanding of UCAS, UKVI, or international admissions processes
• Experience working in student recruitment or enrolment environments

What success looks like

• Smooth progression of applicants from enquiry to enrolment
• High levels of accuracy in admissions data and records
• Strong conversion rates from application to enrolment
• Positive applicant experience with timely communication at every stage
• Effective handling of peak periods such as Clearing and enrolment

Why join us

Join us for a role where you can directly impact student experience and university growth. You will be part of a fast-developing Higher Education institution where you can help shape admissions processes, improve systems, and support thousands of learners entering higher education.

Benefits

• Salary from per year, depending on experience
• Generous annual leave entitlement
• Pension scheme
• Employee Assistance Programme
• Strong CPD and development opportunities
• Company and social events
• Retail discounts through Bright Exchange
• Free onsite parking at our Birmingham City Centre campus