Admissions Officer

UK Management College Ltd; East Midlands; Vor Ort; GBP 26.000 - 38.000; Vollzeit

Zusammenfassung

UK Management College Ltd in the United Kingdom is seeking an Admissions Officer to process student applications efficiently and accurately, contributing to recruitment, conversion, enrolment and exceptional applicant service.

You will assess and verify documentation, update admissions systems, communicate with applicants, and progress applications through all stages while ensuring compliance with policies.

Qualifikationen

• Strong administrative background with high attention to detail.
• Experience processing applications, records, or documentation.
• Excellent written and verbal communication skills.
• Ability to manage workload and meet deadlines/SLAs.
• Proficient in Microsoft Office (Word, Excel, Outlook, Teams).
• Strong customer service and stakeholder management skills.

Aufgaben

• Process applications through all required admissions stages.
• Verify application documentation and supporting evidence.
• Ensure applications meet institution and partner requirements.
• Update admissions systems accurately and in a timely manner.
• Progress applications to the next stage of the admissions process.
• Communicate with applicants regarding outstanding documentation and admissions decisions.
• Provide accurate admissions information and guidance.
• Follow up with applicants to support progression and enrolment.
• Ensure compliance with admissions procedures and policies.
• Maintain accurate and complete applicant records.
• Participate in quality assurance activities and file reviews.
• Escalate concerns or irregularities to senior staff.
• Meet agreed productivity and SLA requirements.
• Support intake activities and peak-period admissions processing.
• Contribute to positive applicant experiences.
• Work collaboratively with admissions colleagues and stakeholders.
• Attend team meetings and training activities.
• Support departmental objectives and operational priorities.
• Timely processing of applications.
• Compliance with admissions procedures.
• Data accuracy and record maintenance.
• Delivery of applicant service standards.

Kenntnisse

Administrative skills

Attention to detail

Written and verbal communication

Experience processing applications

Time management

Customer service

Stakeholder management

Independent and team work

Higher/Further education admissions

UKVI knowledge

CRM systems

GDPR / data protection

International admissions processes

Tools

Microsoft Office

Jobbeschreibung

Admissions Officer

Role Purpose

To process student applications efficiently, accurately, and in accordance with admissions procedures, contributing to recruitment, conversion, enrolment, and applicant service objectives.

Key Responsibilities

Admissions Processing

• Assess and process applications through all required admissions stages.
• Verify application documentation and supporting evidence.
• Ensure applications meet institution and partner requirements.
• Update admissions systems accurately and in a timely manner.
• Progress applications to the next stage of the admissions process.

Applicant Communication

• Communicate with applicants regarding outstanding documentation and admissions decisions.
• Provide accurate admissions information and guidance.
• Follow up with applicants to support progression and enrolment.

Compliance & Quality

• Ensure compliance with admissions procedures and policies.
• Maintain accurate and complete applicant records.
• Participate in quality assurance activities and file reviews.
• Escalate concerns or irregularities to senior staff.

Service Delivery

• Meet agreed productivity and SLA requirements.
• Support intake activities and peak-period admissions processing.
• Contribute to positive applicant experiences.

Team Contribution

• Work collaboratively with admissions colleagues and stakeholders.
• Attend team meetings and training activities.
• Support departmental objectives and operational priorities.

Key Accountabilities

• Timely processing of applications.
• Compliance with admissions procedures.
• Data accuracy and record maintenance.
• Delivery of applicant service standards.Achievement of productivity and SLA requirements.
• Support for recruitment and enrolment targets.

Skills and Experience

Essential

• Strong administrative skills and attention to detail.
• Excellent written and verbal communication skills.
• Experience processing applications, records, or documentation.
• Ability to manage workload and meet deadlines/SLAs.Proficient in Microsoft Office (Word, Excel, Outlook, Teams).
• Strong customer service and stakeholder management skills.
• Ability to work independently and as part of a team.

Desirable

• Experience in higher or further education admissions.
• Knowledge of admissions, enrolment, or student recruitment processes.
• Experience using CRM, admissions, or student record systems.
• Understanding of GDPR and data protection requirements.
• Knowledge of UKVI requirements and international admissions processes