Admissions Officer and Interviewer

PEN Group; Birmingham; On-site; GBP 27,000 - 30,000; Full time

Benefits offered by this job

Annual leave

Sick pay

Employee wellbeing programme

Virtual GP

Job summary

Planet Education Networks (PEN) is seeking an Admissions Officer to support recruitment, assessment and selection of prospective students. The role involves reviewing applications, conducting interviews, coordinating assessments and guiding applicants through the admissions journey.

Onsite in Birmingham, the position runs Monday to Friday, 9:00–17:00, with a focus on evaluating academic potential, organising the internal English language test, and maintaining confidential records in line with

Qualifications

• Bachelor’s degree in education, business administration, management, communications or psychology.
• Master’s degree in education, business, management or related discipline is desirable.
• Experience in admissions, student recruitment or higher education administration is preferred.
• Excellent verbal and written communication skills in English.

Responsibilities

• Evaluate applications, academic records and assessments to judge candidates’ potential and fit.
• Coordinate admissions process from application to decision; align interviews, tests and outcomes.
• Conduct structured interviews with applicants, in person or online.
• Organise and oversee internal English language testing per standards.
• Maintain confidential admissions records and ensure data protection compliance.
• Represent the institution at admissions events and open days.
• Keep up to date with admissions practices and assessment methods.

Skills

Excellent communication

English fluency

Organisational skills

Teamwork

Education

Bachelor’s degree in Education/Business/Management/Communications/Psychology

Master’s degree in related discipline

Tools

CRM systems

Microsoft Office

Job description

Company: Planet Education Networks (PEN Group)

Role: Admissions Officer and Interviewer

Location: Onsite, Birmingham, United Kingdom

Salary: 27-30k per annum

Employment Type: Full Time, Permanent

Working Schedule: Monday – Friday, 9:00– 17:00

About Us

Planet Education Networks (PEN) is a network of universities, partners and affiliates. It is made up of 7 different companies, with the Elizabeth School of London being one of them. Here at PEN, we are committed to providing first-class learning experience to students from diverse backgrounds. Our goal is to help students achieve their academic and personal aspirations through a supportive and inclusive learning environment. We have campuses and offices in 6 major cities within the UK, as well as offices across the world, including Italy, China, India and Vietnam. We are a diverse and multinational company, and we are seeking like-minded, passionate individuals to help us progress even further.

Role overview

We are seeking a professional, organised, and student-focused Admissions Officer to support the recruitment, assessment, and selection of prospective students. The successful candidate will play a key role in ensuring a fair, efficient, and high-quality admissions process by reviewing applications, conducting interviews, coordinating assessments, and providing guidance to applicants throughout their admissions journey.

Working closely with academic and administrative teams, the post holder will evaluate applicants' academic suitability, oversee internal English language testing, maintain accurate admissions records, and contribute to delivering an exceptional applicant experience. The role requires excellent communication, decision-making, and organisational skills, along with a commitment to maintaining academic standards and supporting institutional growth.

Key Responsibilities

• Evaluate Applications: Review applications, academic records, and assessment outcomes to make informed judgments about applicants’ academic potential and overall fit for the school.
• Admissions Coordination: Support the smooth progression of applicants through the admissions pipeline, from application to assessment and final decision. Liaise with colleagues to align interviews, tests, and decisions in a timely and efficient manner.
• Conduct Interviews: Carry out comprehensive and structured interviews with prospective students, either in person or online, to evaluate their suitability for the institution’s academic programmes and ethos.
• Orchestrate the Internal English Test: Organise and oversee our internal entry language test, ensuring that procedures are consistent, fair, and in line with institutional standards.
• Maintain Records: Keep accurate, confidential, and well-organised records of applicant interviews, assessment results, and decisions, ensuring compliance with data protection regulations.
• Support Applicants: Provide clear and supportive communication to prospective students regarding the admissions and assessment process, offering guidance where needed.
• Represent the Institution: Act as an ambassador at admissions events (such as Open Days) promoting the institution’s values, academic pathways, and unique opportunities.
• Stay Informed: Keep up to date with developments in admissions practices, assessment methodologies, and the wider higher education sector to enhance both applicant experience and institutional processes.
• Other Duties: Undertake any additional responsibilities commensurate with the role as directed by the Director of Admissions or Senior Management.

Person Specification

• Bachelor’s degree in education, Business Administration, Management, Communications, Psychology, or a related field.
• Previous experience in admissions, student recruitment, higher education administration, customer service, or a similar role.
• Excellent verbal and written communication skills in English.
• Strong interviewing, assessment, and decision-making abilities.
• Proficiency in Microsoft Office applications and database/CRM systems.
• Strong organisational skills with the ability to manage multiple tasks and deadlines.
• Understanding of confidentiality requirements and data protection regulations.
• Ability to work independently as well as collaboratively within a team.
• Master’s degree in education, Business, Management, or a related discipline.
• Experience conducting student interviews and admissions assessments.
• Knowledge of UK higher education admissions processes and international student recruitment.
• Experience administering English language assessments or academic entry tests.
• Familiarity with student information management systems and admissions databases.
• Professional training or certification in recruitment, admissions, student services, or assessment methods.
• Annual leave (7.2 weeks)
• Company Sick Pay.
• Statutory maternity and paternity pay.
• Employee Assistance Programme (HA Wisdom Wellbeing)
• Virtual GP access (Livi)
• Speak Up Service' - confidential support service to report any workplace concerns
• Specialist physical and mental wellbeing support services with 24/7 confidential counselling support (Wisdom)
• Financial, legal and medical advice services provided (Wisdom)
• Life & Leadership coaching (Wisdom)
• Financial coaching (MUNNY)
• Discounts and perks, offering savings on shopping, activities and more (Bright Exchange)
• Self-development and Self-taught trainings