Admissions & Intake Coordinator — Evening Shift

Summit BHC; Sandwell; On-site; GBP 34,000 - 44,000; Full time

Benefits offered by this job

Tuition Assistance

Medical, Dental & Vision after 30 days

Flex Pay - Daily pay option

PTO package

Job summary

The Farley Center is seeking an Admissions / Intake Coordinator for a rotating on-call schedule including evenings and weekends. The role focuses on front-desk operations, phone triage, pre-registration, and insurance coordination to ensure smooth admissions.

Responsibilities include assessing client needs, coordinating with staff, and maintaining comprehensive documentation in the CRM system. A strong emphasis on customer service and interdepartmental collaboration is required.

Qualifications

• High School Diploma or equivalent required.
• Bachelor’s Degree in related field preferred.
• One or more years’ experience in healthcare admissions preferred.

Responsibilities

• Establishes and maintains a professional front desk environment.
• Performs phone triage and addresses requests for services.
• Pre-registration, insurance eligibility verification and coordination with insurers.
• Facilitates intake and coordination with admissions and other departments.
• Documents daily activities and maintains CRM records.

Skills

Interpersonal skills

Telephone etiquette

Assessment experience

Education

High School Diploma

Bachelor’s Degree preferred

Job description

The Farley Center is seeking an Admissions / Intake Coordinator for a rotating on-call schedule including evenings and weekends. The role focuses on front-desk operations, phone triage, pre-registration, and insurance coordination to ensure smooth admissions.

Responsibilities include assessing client needs, coordinating with staff, and maintaining comprehensive documentation in the CRM system. A strong emphasis on customer service and interdepartmental collaboration is required.