Admissions & Day Case Receptionist - Patient Care

The Royal Orthopaedic Hospital NHS Foundation Trust; Birmingham; On-site; GBP 23,000 - 28,000; Full time

Job summary

The Royal Orthopaedic Hospital NHS Foundation Trust is hiring for a clerical and receptionist role in the Admissions and Day Case Unit in Birmingham. You will greet patients, manage demographics, admit and discharge using PAS, and support the theatre schedule with accurate documentation and efficient patient flow.

The role operates 37.5 hours per week, Monday to Friday with one Saturday per month as required, at Band 2 UK NHS AfC. Salary is £25,272 per annum, permanent contract.

Qualifications

• Maths GCSE grade C or equivalent.
• English GCSE grade C or equivalent.

Responsibilities

• Provide clerical and receptionist support to the Admissions and Day Case Unit.
• Welcome patients to the unit in a professional and courteous manner.
• Liaise with relatives and carers.
• Admit patients on PAS.
• Update patient demographics on PAS and generate admission documentation.
• Monitor waiting area and flow of patients per theatre schedule and Trust policies.
• Record ward attendances on PAS and inform coding team.
• Coordinate and book hospital transport when required.

Skills

Ability to work under pressure

Prioritise own workload

Teamwork and initiative

Education

Maths GCSE grade C or equivalent

English GCSE grade C or equivalent

Tools

Microsoft Office

NHS patient systems

Job description

The Royal Orthopaedic Hospital NHS Foundation Trust is hiring for a clerical and receptionist role in the Admissions and Day Case Unit in Birmingham. You will greet patients, manage demographics, admit and discharge using PAS, and support the theatre schedule with accurate documentation and efficient patient flow.

The role operates 37.5 hours per week, Monday to Friday with one Saturday per month as required, at Band 2 UK NHS AfC. Salary is £25,272 per annum, permanent contract.