Admissions & Community Relations Leader

Country Court Ltd; Wisbech; On-site; GBP 35,000 - 50,000; Full time

Benefits offered by this job

Base salary £35,000

OTE up to £50,000

28 days holiday

Pension contributions

Nationally recognised qualifications

Blue Light Card discounts

Job summary

Country Court Ltd is seeking a Commissioning Customer Relations Manager to cover Fenchurch House Care Home in Spalding and Lyncroft Care Home in Wisbech. This role focuses on admissions leadership, relationship building, and strategic business development within a family-run care provider.

Offering £35,000 base with commission making up to £50,000 OTE, 37.5 hours per week, Monday to Friday, along with generous benefits including 28 days holiday, pension, and professional development

Qualifications

• Experience in customer relations, sales or business development.
• Strong communication and interpersonal skills.
• Ability to develop local business and community links.

Responsibilities

• Oversee admissions journey from enquiry to move-in.
• Build and maintain relationships with residents, families and local professionals.
• Develop strategies to increase occupancy and private enquiries.
• Represent the home at local events and outreach activities.
• Monitor KPIs like occupancy and service standards.

Skills

Sales skills

Relationship-building

CRM software

Driving licence

Tools

CRM software

Job description

Country Court Ltd is seeking a Commissioning Customer Relations Manager to cover Fenchurch House Care Home in Spalding and Lyncroft Care Home in Wisbech. This role focuses on admissions leadership, relationship building, and strategic business development within a family-run care provider.

Offering £35,000 base with commission making up to £50,000 OTE, 37.5 hours per week, Monday to Friday, along with generous benefits including 28 days holiday, pension, and professional development