Administrator / Weighbridge Administration Assistant

AWD online; Tilbury; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading company in Tilbury is seeking an Administrator / Weighbridge Administration Assistant. The role involves operating a computerized weighbridge, providing excellent customer service, and performing various administrative duties. Ideal candidates should possess strong communication skills and have prior experience in administration. Training on weighbridge operations will be provided, making this a great opportunity for those with a keen attention to detail and a proactive work ethic.

Qualifications

• Experience in an administration role is required.
• Must have excellent written and oral communication skills.
• Weighbridge experience is advantageous but training will be provided.

Responsibilities

• Operate the computerized weighbridge for weighing incoming and outgoing vehicles.
• Liaise with drivers to generate necessary paperwork for goods in and out.
• Handle customer queries and ensure excellent customer service.

Skills

Customer service

Organisational skills

Communication skills

Attention to detail

IT literate

Education

Experience in administration

Tools

Microsoft Office

Job description

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Administrator / Weighbridge Administration Assistant, Tilbury

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Client:

AWD online

Location:

Tilbury, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

7dc50dcfa5da

Job Views:

5

Posted:

02.06.2025

Expiry Date:

17.07.2025

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Job Description:

JOB OVERVIEW

We have a fantastic new job opportunity for an Administrator / Weighbridge Administration Assistantwho has excellent customer service, organisational and communication skills with good office administrative skills.

Working as the Administrator / Weighbridge Administration Assistant, you will operate the weighbridge remotely from the office, inputting the information into the system and issuing the driver with the correct paperwork. A weighbridge is purpose built large set of scales that is used to weigh an entire road vehicle. By weighing the vehicles empty and then when fully loaded, the weight of the load carried by the vehicle can be calculated. This is an office based administrative role and will require you to be IT literate with excellent customer service and administrative skills.

As the Administrator / Weighbridge Administration Assistant, you will join the customer services team and will need excellent written and verbal communication skills.

APPLY TODAY

If this job looks like your ideal position, then please send in your CV as soon as possible for our Recruitment Team to review.

DUTIES

Your duties and responsibilities as the Administrator / Weighbridge Administration Assistant:

• Operate the computerised weighbridge, weighing all incoming and outgoing vehicles
• Help to promote the department services and assist with maintaining the customer base
• Liaise with all drivers generating necessary paperwork for goods in and out
• Assist where necessary with haulage planning in liaison with the Transport Schedule
• Deal with customer queries both over the telephone and face to face, liaising with appropriate internal departments to resolve
• Ensure that the key customer service elements are applied at all times; listen, sympathise, take action, rectify and follow up
• General office administration; to include monitoring and updating customer database, letter/report writing, photocopying, faxing, filing/archiving and minute taking/typing

CANDIDATE REQUIREMENTS

The successful candidate will have the following:

• Will have previous experience in an administration role
• A self-starter with the ability to hit the ground running
• Excellent attention to detail
• Computer literate, with knowledge of Microsoft Office applications
• Must have excellent communication skills both written and oral
• Use own initiative and work autonomously
• Ability to remain calm under pressure and make logical decisions
• Great team player
• Weighbridge experience would be an advantage but not essential as training will be given