Administrator - Training and Compliance

婵物捨; Birmingham; Hybrid; GBP 25,000 - 35,000; Part time

Job summary

A leading company in the insurance sector seeks a Training Coordinator to develop and implement learning strategies. This hybrid role involves coordinating training programs and supporting employee development, ensuring effective training delivery and record maintenance. The ideal candidate will possess excellent organizational skills and a passion for learning.

Benefits

12% non-contributory pension scheme

Annual company bonus

Private medical insurance

Holiday buy/sell options

Qualifications

• Experience in coordinating training activities.
• Ability to multitask and manage a varied workload.
• Strong communication and interpersonal abilities.

Responsibilities

• Coordinate and schedule learning and development activities.
• Maintain accurate records of training activities and feedback.
• Assist in the design and production of e-learning courses.

Skills

Organising

Communication

Time-management

Problem solving

Enthusiasm

Education

Training coordinator experience

Tools

MS Office

Adobe Acrobat

Articulate

Job description

Working Hours: This role is available on a part-time, job-share and full-time basis

Location: Steel Park (Wolverhampton) or Birmingham - hybrid (some travel to support with training activities)

Closing Date: Tuesday 27th May 2025

The opportunity:

Working within our Engineering team you will develop and implement learning strategies and programs, design e-learning content, career plans and workshops.You will play a pivotal role in helping Zurich Engineering succeed by helping train and develop our people.

We are looking for an enthusiastic self-starter who can mirror our values who is great at organising and able to prioritise workload and administer learning and development activities.

The successful candidate will play a crucial role in coordinating and administering our training programmes, ensuring that our employees receive the necessary training to perform their roles effectively. This position requires excellent communication skills, the ability to multitask, and a passion for learning and development.

Many of our employees work flexibly in a variety of different ways, including part-time, flexible hours, job share, an element of working from home or compressed hours. This is because we want the best people for our roles, and we recognise that sometimes those people aren’t available full-time. Please talk to us at interview about the flexibility you may need.

Key Responsibilities:

• Co-ordinate and schedule learning and development activities for internal and external customers including booking venues and arranging materials.
• Maintain accurate records of training activities, attendance, and feedback.
• Record and monitor renewable training courses.
• Handle training-related inquiries and provide support to employees and managers.
• Maintain learning databases, ensure all records are up to date and prepare reports as needed.
• Create and maintain content for the Engineering Learning Management System & SharePoint sites.
• Assist in the design and production of e-learning courses, workshops and other training activities.
• Organise and support live training events including training workshops and new starter training programme
• Organise, produce, and maintain training materials and ensure they are updated.
• Monitor and evaluate the effectiveness of training programmes, providing feedback and suggestions for improvement. Assist in the functional testing of web-based training to ensure quality assurance.
• Support the Training Manager.
• Support Compliance activities including safeguarding, health surveillance and security.

Skills and Experience:

• Strong focus on Zurich behaviours to support achievement of business results.
• Demonstrates Drive, commitment and enthusiasm.
• Excellent problem solver and with the ability to come up with innovative ideas.
• Previous experience in a training coordinator/administrator role - desirable
• Intermediate understanding of basic office applications, including MS Office (PowerPoint, Excel, Teams and Word).
• Some exposure to advanced computer programmes (Adobe Acrobat and Articulate) or willingness to learn.
• Able to expand knowledge and exchange it with team members and business partners.
• Proactive and able to manage a varied workload and pressure.
• Takes responsibility for personal and professional development.
• Ability to work independently as well as part of a team.
• Excellent organisational and time-management skills.
• Strong communication and interpersonal abilities.

As an inclusive employer we want to ensure that all candidates feel comfortable and are able to perform at their best during the interview. You’ll have the opportunity to let us know of any reasonable adjustment or practical support needed when you apply.

What will you get in return?

Everyone’s different. That’s why at Zurich, we offer a wide range of employee benefits so our people can choose what fits them and their life. Our benefits provide real flexibility so our people can make considered choices and tailor their benefits throughout the year. Our benefits include 12% defined non-contributory pension scheme, annual company bonus, private medical insurance and the option to buy up to an additional 20 days or sell some of your holiday.

Follow the link for more information about our benefits -Employee benefits | Working at Zurich Insurance UK

Who we are:

At Zurich we aspire to be one of the most responsible and impactful businesses in the world and the best global insurer. Together we’re creating a brighter future for our customers, our people and our planet.

With over 55,000 employees in more than 170 countries, you’ll feel the support of being part of a strong and stable company who are a long-standing player in the insurance industry.

We’ve made a promise to each other and every employee; to focus on sustainable impact, to care about each other’s wellbeing, to use our diverse expertise to be curious and optimistic and to develop the skills needed for our future.

If you're interested in working in a dynamic and challenging environment for a company that recognises and rewards your creativity, initiatives and contributions - then Zurich could be just the place for you. Be part of something great.

Our Culture

At Zurich, our sense of community is strong and we’re particularly passionate about diversity and inclusion, which we’ve won numerous awards for. We want our people to bring the whole of themselves to work and ensure everybody is made to feel welcome, regardless of their background, beliefs or culture. We want our employees to reflect the diversity of our customers, and so are committed to treating all of our applicants fairly and with respect, irrespective of their actual or assumed background, disability or any other protected characteristic.

We’ve an environment that places a real importance on our people’s wellbeing from a physical, mental, social and financial perspective. We work with our wellbeing partners and industry experts to provide the best advice and access to a wealth of lifestyle support. We’re also committed to continuous improvement, and we offer access to a comprehensive range of training and development opportunities.

We’re passionate about supporting employees to help others by getting involved in volunteering, charitable and community activity. Our charitable arm, Zurich Community Trust, is one of the longest-established corporate trusts in the UK. In that time, we’ve awarded grants and volunteered time to deserving causes in the UK valued at over £90 million.

So, make a difference. Be challenged. Be inspired. Be supported, Love what you do. Work for us.