Administrator/Senior Administrator, Client Services (Private Equity)

Mourant; United Kingdom; On-site; GBP 30,000 - 42,000; Full time

Job summary

Mourant in the United Kingdom is seeking an Administrator or Senior Administrator to join our Governance Services team. You will provide high-quality administration for a diverse portfolio of corporate clients, focusing on superb client service and managing the end-to-end client take-on and ongoing administration.

The role offers mentoring and professional development as the business grows. Ideal candidates will have corporate, trust and fiduciary experience, strong IT skills, and the ability to

Qualifications

• Proven corporate administration experience.
• You’ll hold or be studying towards STEP or CGI.
• Good working knowledge of Microsoft desktop software.
• Knowledge of Document Management Systems and Viewpoint is advantageous.
• Strong communication and interpersonal skills.
• Ability to build relationships and work in a team.
• Positive, flexible approach.
• Ability to manage and prioritise tasks, time and people to meet deadlines.
• Able to work independently.

Responsibilities

• Manage and be wholly responsible for the administration of a diverse portfolio of corporate clients and ensure client relationships and administration are conducted to a high standard.
• Understand the transactions you are working on, provide technical support and training to other employees as required.
• Ensure client expectations are properly managed and relationships nurtured.
• Assist with day-to-day activities including timely processing of work, meeting deadlines, and managing WIP and debt collection.
• Delegate work and utilise team resources to maintain expected client service standards.
• Perform other adhoc duties as requested.

Skills

Corporate admin

Client service

Communication

Teamwork

Time management

Independence

Education

STEP/CGI qualification

Tools

Microsoft Office

Document Management Systems

Viewpoint

Job description

Ready for a new challenge? We’ve got an exciting opportunity for a talented, experienced Administrator or Senior Administrator to join our ambitious and busy Governance Services team.

Reporting to the Senior Manager, you’ll be responsible for providing high quality administration for a portfolio of corporate clients with particular emphasis on the client service aspects of the business, delivering excellent client services levels at all times. You’ll be involved in the full life cycle of our clients, including the client take-on process and all aspects of the ongoing administration of the client.

In return, we can offer you focused mentoring and professional development support to ensure you continue to grow as the business grows and achieve your full potential.

If you’ve solid administration experience in corporate, trust and fiduciary services, and would like to join our friendly and professional team, we’d really like to hear from you.

Applications closing date: 21 November

About the role

In this role, you’ll:

• Manage and be wholly responsible for the administration of a diverse portfolio of corporate clients and ensure that client relationships and administration are conducted effectively and to a high standard
• Ensure that you have an understanding of the transactions you are working on, providing technical support and training to other employees as and when required
• Ensure client expectations are properly managed and valuable relationships are nurtured
• Assist with the effective management of day-to-day activities to include timely processing of work, meeting transactional and internal procedural deadlines and managing WIP and debt collection
• Appropriately delegate work and utilise the resources within the team to ensure client services are maintained at the expected standards
• Other ad-hod duties as requested

About you – essential requirements

• Proven corporate administration experience
• You’ll hold or be studying towards a relevant professional qualification (such as STEP or CGI)
• Good working knowledge of Microsoft desktop software
• Knowledge of specialist software e.g. Document Management Systems and Viewpoint would be an advantage
• Having good communication and interpersonal skills
• Being able to build relationships and work as part of a team
• A positive and flexible approach
• Ability to manage and prioritise tasks, time and people in order to meet deadlines
• Ability to work independently

We are committed to providing an inclusive and barrier-free recruitment process. If you need this job description or the application form in an alternative format, or if you would like to discuss the recruitment process with our recruitment team, please email [e-mail].