Administrator/Receptionist

Locala Health and Wellbeing; Ashton-under-Lyne; On-site; GBP 23,000 - 28,000; Full time

Job summary

Locala Health and Wellbeing is seeking an enthusiastic Administrator/Receptionist to join their Sexual Health Team in Tameside. The role involves patient registration, record management, and providing support in a busy healthcare environment. Ideal candidates will be adaptable, detail-oriented, and committed to confidentiality, with opportunities for training and development.

Benefits

Flexible working

Generous pension

Development opportunities

Refer a Friend Scheme

Qualifications

• Enthusiastic and eager to learn.
• Experience in administration valued.
• Willingness to develop skills in digital technology.

Responsibilities

• Registering patients and updating records on SystmOne.
• Managing requests from colleagues and answering a busy phone line.
• Maintaining confidentiality of patient information.

Skills

Attention to detail

Team player

Confidentiality

Adaptability to digital technology

Job description

Job Role

Locala Health and Wellbeing embraces diversity and inclusion, encouraging applicants from all backgrounds to help us achieve a workforce that reflects the communities we serve. We celebrate individuality and adapt to the diverse experiences of our colleagues, recognizing the value of inclusivity in delivering equitable, high-quality healthcare. Everyone should feel valued, have opportunities to develop, enjoy flexible working arrangements, and experience a sense of belonging supported by our Inclusivity Groups.

“Locala is a ‘Disability Confident’ employer, and any disabled applicants who meet all the essential criteria are guaranteed an invitation to the assessment process.”

Responsibilities

Position: Administrator/Receptionist

Band: 2 - £23,615

Hours: 37.5 hours per week

Type: Permanent

Location: Tameside Sexual Health (flexible across Stockport and Tameside)

We seek an enthusiastic, dynamic individual to join our busy Sexual Health Team. The role is primarily based in Tameside (The Orange Rooms, Ashton Primary Care Centre) with some flexibility required for covering in Stockport (The Choices Centre).

The service provides testing and treatment for sexually transmitted infections, contraception advice and methods, referrals for termination of pregnancy, HIV services, and collaboration with external agencies.

The successful candidate will be: Enthusiastic, eager to learn, confident, helpful, attentive to detail, a team player, and committed to confidentiality. Digital technology is central to our work, requiring adaptability and willingness to develop skills in this environment.

Your responsibilities include registering patients, updating records on SystmOne, managing requests from colleagues, and answering a busy phone line. Experience in administration and flexibility to support the service are valued; training will be provided as needed.

Confidentiality is paramount; all patient information must be protected according to Locala policies.

Application timeline: Shortlisting w/c 9 June 2025; interviews w/c 16 June 2025.

For full details, see the Job description & person specification.

Learn more about Locala's Thrive Strategy.

For informal inquiries, contact Kelly Chadwick, Service Manager, at [e-mail].

Closing date: 9 June 2025. We reserve the right to close earlier if sufficient applications are received.

Benefits

• Flexible working: We support work-life balance and flexible arrangements.
• Generous pension: Defined contribution scheme with matched contributions + 2% up to 8%.
• Development opportunities: Various training and development pathways.
• Refer a Friend Scheme: Earn rewards for referring colleagues on substantive contracts, with both parties receiving £500 after successful employment.

Locala is a community-oriented organization, caring for generations and part of the NHS ethos.