Administrator/Receptionist

Locala Health & Wellbeing; Ashton-under-Lyne; On-site; GBP 24,000; Full time

Job summary

Locala Health & Wellbeing is seeking an enthusiastic Administrator/Receptionist to join their Sexual Health Team. The role involves patient registration, record management, and handling phone inquiries, all while ensuring confidentiality. This permanent position offers flexible working and opportunities for development within a supportive environment.

Benefits

Flexible working to support work-life balance

Generous pension scheme with matched contributions + 2% up to 8%

Development opportunities across roles

Refer a Friend Scheme with rewards of £500 each after successful onboarding

Qualifications

• Enthusiastic and eager to learn.
• Experience in admin roles valued.
• Ability to handle a busy environment.

Responsibilities

• Patient registration and record updates in SystmOne.
• Manage requests and handle a busy phone line.
• Ensure confidentiality of patient information.

Skills

Digital proficiency

Attention to detail

Teamwork

Confidentiality

Job description

Job Role

Locala Health and Wellbeing embraces diversity and inclusion and encourages applicants from all backgrounds to support us in achieving a workforce that represents the wider communities we serve.

We value the individuality of our colleagues' lived experiences and recognize the importance of inclusivity in delivering equitable, high-quality healthcare. We foster a sense of belonging through flexible working opportunities and support from our Inclusivity Groups.

“Locala is a ‘Disability Confident’ employer and guarantees assessment invitations to any disabled applicants meeting all essential criteria.”

Responsibilities

Administrator/Receptionist

Band 2 - £23,615

37.5 hours per week

Permanent

Location: Tameside Sexual Health (flexible across Stockport and Tameside)

We seek an enthusiastic, dynamic individual to join our busy Sexual Health Team. The role is primarily based at Tameside (The Orange Rooms, Ashton Primary Care Centre) with flexibility to cover Stockport (The Choices Centre) as needed.

The service provides testing and treatment for STIs, contraception advice, referrals for termination of pregnancy, HIV services, and collaborations with external agencies.

The post holder should be enthusiastic, eager to learn, confident, helpful, and adaptable to a busy environment. Digital proficiency, attention to detail, teamwork, and confidentiality are essential.

Responsibilities include patient registration, record updates in SystmOne, managing requests, and handling a busy phone line. Experience in admin roles and flexibility are valued; training will be provided where needed.

Confidentiality is paramount; all patient information must be protected according to Locala policies.

Shortlisting will occur in w/c 9 June 2025, with interviews scheduled for w/c 16 June 2025.

For full details, refer to the Job description & person specification.

Learn more about Locala's Thrive Strategy.

For inquiries or informal discussions, contact Kelly Chadwick at [e-mail].

Closing date: 9 June 2025. We may close the vacancy earlier if sufficient applications are received.

Benefits include:

• Flexible working to support work-life balance
• Generous pension scheme with matched contributions + 2% up to 8%
• Development opportunities across roles
• Refer a Friend Scheme with rewards of £500 each after successful onboarding

At Locala, we are part of the community, caring for generations and committed to NHS values.