Medical Assistant- Digital Health (Fully Remote)

Abi; Manchester; Remote; GBP 25,000 - 35,000; Part time

Job summary

A leading global virtual care platform is seeking a Medical Assistant to provide clinical support and enhance telemedicine services. This part-time, fully remote role offers an opportunity for newly graduated medical professionals or students to gain valuable experience in a dynamic international environment. You will manage relationships with healthcare professionals, ensure quality service delivery, and propose process improvements to optimize efficiency.

Benefits

Work equipment (laptop, screen and peripherals)

Classpass fitness membership

Learning and development resources

Streaming service of your choice

Qualifications

• Newly graduated from Medical school or Senior year Medical School student.
• Professional fluency in written and spoken English.
• Previous experience in a healthcare-focused role is essential.

Responsibilities

• Provide clinical expertise and guidance in tasks requiring medical knowledge.
• Collaborate with healthcare professionals to ensure optimal patient outcomes.
• Create and maintain accurate medical documentation.

Skills

Organizational skills

Project management skills

Communication skills

Curiosity

Education

Medical degree or Senior year Medical School student

Tools

Spreadsheet software

Presentation software

Word processing software

Job description

Medical Assistant- Digital Health (Fully Remote)

Medical Assistant- Digital Health (Fully Remote)

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Abi is a global virtual care platform, providing patients with on-demand, omni-channel access to healthcare professionals in 44 countries around the world. Our mission is to make professional healthcare as easy to access as advice from a friend.

By radically reducing barriers to professional healthcare access, we contribute to the United Nations Sustainable Development Goal 3 "to ensure healthy lives and promote well-being for all."

The role

In this role, you will provide valuable clinical support to our team, assisting with various tasks that require your medical expertise. In this role you will help the medical team to guarantee the quality of the healthcare service provided to our patients.

You will:

• Deeply understand our healthcare professionals, who are located in more than 40 countries
• Deeply understand how our services work and our various user interfaces
• Manage the relationships with HCPs that have a direct impact on the user experience
• Monitor the company's performance against SLAs
  
  

Objectives

Your primary objectives will include:

• Providing clinical expertise and guidance to the company in tasks requiring medical knowledge
• Collaborating with the team to enhance the quality and efficiency of our telemedicine services
• Deeply understand our services, user interfaces, and healthcare professionals located in over 40 countries
• Propose process improvements, suggest technological advancements, or streamline workflows to optimize efficiency and patients and professionals satisfaction
  
  

Tasks

• Ensuring the smooth and efficient operation of telemedicine services by leveraging your clinical expertise
• Creating and maintaining accurate medical documentation
• Collaborating with healthcare professionals to ensure optimal patient outcomes and care coordination
• Assisting in the development and implementation of telemedicine protocols and workflows
• Supporting the company in various administrative tasks that require medical knowledge
• Assess the quality of service provided by analyzing data and metrics
• Identify trends, patterns, and areas for improvement based on quality assessment findings
• Build, analyse and present reports
• Participate in the launch of our services in new markets
• Propose improvements of our internal processes at any stage
  
  
  

Requirements

You are available for a part time fully remote role based in UK (preferable Manchester area).

Attributes

• Interest in Healthcare and technology
• Newly graduated from Medical school, or a Senior year Medical School student, looking to explore a career in Digital Health
• Strong organizational and project management skills, attention to detail, and ability to prioritize and manage multiple tasks simultaneously
• Proficiency in utilizing technology tools and software to enhance networking, communication, training, and collaboration efforts
• Independently manage your own time
• Curious by nature and you apply that curiosity in your professional life
• People value your integrity, and they trust you to be true to your word
• Ability and exposure to understand the ever changing dynamics of the Tech startup space, and willingness to
• Enjoy working in an international environment
  
  
  

Skills & Experience

• Previous experience in a healthcare-focused role is essential. This may include but isn't limited to roles in practice medicine, telemedicine, medical recruitment, network management, sales and/or account management, medical affairs and medical scientific liaison, healthcare communications, health startups, clinical trials, pharmaceutical companies and more
• Excellent communication skills, both written and verbal, with the ability to effectively engage and influence healthcare professionals
• Proven ability to develop and maintain relationships with a diverse group of healthcare professionals
• Professional fluency in written and spoken English (additional languages are an advantage)
• Competent user of spreadsheet, presentation, and word processing software
  
  
  

Benefits

• Work equipment (laptop, screen and peripherals)
• Classpass fitness membership wherever it is available
• Learning and development resources whenever necessary
• A streaming service of your choice (Netflix, HBO, or Disney+ account)
  
  

What else?

• You will work in a dynamic, international environment with colleagues, clients and partners from around the world
• You will have the opportunity to develop your skills and your career quickly and to establish yourself in a fast-growing company with global ambitions
• You and your friends and family will have free access to the Abi medical micro-consultation service
• We encourage applications from those with traditionally marginalised gender, racial, caste, linguistic, ethnic, religious, class or sexual identities
  
  

We look forward to learning more about you!

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Part-time

Job function

• Job function

  Other

• Industries

  IT Services and IT Consulting

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