Administrator – Full Time (Monday to Friday)

senSI Limited; Wymondham; On-site; GBP 20,000 - 22,000; Full time

Job summary

senSI Limited is seeking a friendly and organized Administrator for a full-time role (37.5 hours, Monday to Friday, daytime). The role supports the Office Manager and the wider team to ensure the smooth running of our centre, with a focus on welcoming visitors, data entry, record keeping and general admin tasks for children, families and professionals.

You will join a supportive environment, receive training, and work with colleagues to maintain high standards of service and confidentiality.

Qualifications

• Experience in an office, reception, customer service or administrative environment.
• Basic computer skills with Microsoft Word, Outlook and Excel.
• Strong written and verbal communication skills.
• Friendly, polite and approachable manner.
• Attention to detail and accuracy in tasks.
• Ability to follow established procedures.
• Willing to learn new systems and processes.
• Team player who supports colleagues.
• Reliable, helpful and flexible approach to work.
• Ability to handle confidential information appropriately.
• Calm, patient approach with families and visitors.

Responsibilities

• Welcomes visitors and answers calls in a professional manner.
• Assists with general office tasks and data entry.
• Prepares and organises client records and paperwork.
• Keeps reception and shared spaces tidy and ready for use.
• Assists with student placement paperwork and admin tasks.
• Supports Office Manager and clinical staff daily activities.
• Follows procedures and handles information confidentially.

Skills

Office experience

Microsoft Office

Communication skills

Friendly manner

Attention to detail

Follow instructions

Willingness to learn

Team player

Reliability

Confidentiality

Calm approach

Tools

Microsoft Word

Outlook

Excel

Job description

Administrator – Full Time (Monday to Friday)

Company:

Company: senSI Limited

Salary: National Minimum Wage or National Living Wage (as appropriate)

We are looking for a friendly, organised and reliable Administrator to join our supportive team at senSI.

This is a full-time position, working 37.5 hours per week, Monday to Friday, with daytime working hours that include the school day.

The role involves providing day-to-day administrative and reception support, helping our Office Manager and wider team ensure the smooth running of our centre.

You will be part of a friendly and welcoming environment, supporting colleagues and helping to provide a positive experience for the children, young people, families and professionals who access our services.

Your day-to-day duties will include:

• Welcoming visitors and answering telephone calls in a friendly and professional manner.
• Helping with general office tasks, including filing, scanning, photocopying, data entry and preparing documents.
• Assisting with creating, updating and organising client records and paperwork.
• Helping to keep reception areas, therapy rooms and shared spaces tidy, organised and ready for use.
• Assisting with student placement paperwork and other general administrative tasks.
• Supporting the Office Manager, administration team and clinical staff with day-to-day activities.
• Following established procedures and handling confidential information appropriately.

We are looking for someone who is approachable, dependable, willing to learn and happy to help with a variety of tasks.

Some previous office, reception, customer service or administrative experience would be helpful, but you do not need experience working in a healthcare or therapy environment.

You should have basic Microsoft Office skills, good communication skills and a positive attitude towards learning.

Training and guidance will be provided, and you will work alongside experienced colleagues who will support you as you become familiar with the role.

This is a great opportunity for someone who enjoys administrative work, likes being part of a team and would find it rewarding to contribute to a service supporting children, young people and their families.

Essential Skills and Qualities

• Some previous experience in an office, reception, customer service or administrative environment.
• Basic computer skills, including familiarity with Microsoft Word, Outlook and Excel.
• Good written and verbal communication skills.
• A friendly, polite and approachable manner.
• Good attention to detail and the ability to complete tasks accurately.
• Ability to follow instructions and established procedures.
• A willingness to learn new systems and administrative processes.
• Ability to work well as part of a team and support colleagues.
• A reliable, helpful and flexible approach to work.
• Ability to handle confidential information appropriately.
• A calm, patient and understanding approach when dealing with families and visitors.

Desirable but Not Essential

• Previous reception or general office experience.
• Experience working in healthcare, therapy, education or a similar setting.
• Familiarity with electronic databases or record-keeping systems.

Full training will be provided on our internal systems and procedures.