Administrator - Data & Customer Service | Compliance Focus

Veolia; Bristol; On-site; GBP 25,332 - 30,961; Full time

Benefits offered by this job

25 days annual leave

Company pension

Stream – financial wellbeing support

Discounts on groceries and retailers

Health resources and wellbeing support

Volunteer day annually

Ongoing training and development

Job summary

Veolia in Avonmouth is seeking an organized administrator to manage data entry, payroll details and supplier/invoice processing. You will liaise with internal teams to resolve queries and maintain high standards of service.

The role offers 40 hours per week, with a focus on accurate record-keeping, compliance with company policies and timely communication with customers and suppliers.

Qualifications

• Administrative & Systems Proficiency (including Workday, ECHO & Gmail).
• Data Entry Skills.
• Customer Service & Communication Skills.
• Compliance & Process Adherence.

Responsibilities

• Liaise with relevant individuals to resolve customer queries; escalate when required to Management.
• Drive and promote a culture of high performance and excellence in line with organisational values.
• Log and address safety concerns in the Health and Safety Management System within set timescales.
• Ensure Veolia policies, processes and procedures are followed.
• Enter payroll and personnel details into systems accurately and timely.
• Raise Purchase Orders for approved supplies by site management.
• Procure goods by liaising with suppliers and meet delivery timescales.
• Process supplier invoices to ensure timely payment terms.
• Administer purchase orders, disposal invoices and related invoices.
• Maintain daily paperwork and monthly rebate reporting to customers.
• Answer phones within company expectations; provide timely updates to customers.
• Run and send reports to customers, including Regional and high-value accounts.

Skills

Administrative proficiency

Data entry skills

Customer service

Compliance & processes

Tools

Workday

ECHO

Gmail

Job description

Veolia in Avonmouth is seeking an organized administrator to manage data entry, payroll details and supplier/invoice processing. You will liaise with internal teams to resolve queries and maintain high standards of service.

The role offers 40 hours per week, with a focus on accurate record-keeping, compliance with company policies and timely communication with customers and suppliers.