Administrative & Data Coordinator

Veolia Group; Lincoln; On-site; GBP 23,000 - 30,000; Full time

Benefits offered by this job

25 days annual leave

Company pension

Stream - Financial wellbeing support

Discounts on groceries and retailers

Health and wellbeing resources

Volunteer day

Job summary

Veolia is seeking an Administrator in Lincoln to provide essential support across customer queries, payroll and supplier interactions, with a 40-hour week Monday to Friday and a salary of £26,500 per annum. This role offers annual salary reviews and a comprehensive benefits package.

You will liaise with colleagues, log safety near-misses, process invoices and purchase orders, and help maintain strong customer relations while upholding Veolia's values and policies.

Qualifications

• Essential: Administrative & Systems Proficiency (including Workday, ECHO & Gmail)
• Data Entry Skills
• Customer Service & Communication Skills
• Compliance & Process Adherence

Responsibilities

• Liaise with relevant individuals to ensure customer queries are resolved
• Escalate when required to Management
• Drive and promote a culture of high performance and excellence in line with our organisational values
• Ensure that all safety concerns and near misses are logged on our Health and Safety Management System and closed off within the company's agreed timescales
• Appropriate feedback must be provided to the originator
• Ensure all Veolia policies, processes and procedures are adhered to
• Ensure personnel details including payroll are entered into the systems correctly and within time limits
• Raise Purchase Orders for the supply of goods as approved by site management
• Liaise with suppliers for the procurement of goods & ensure delivery timescales are met
• Process invoices raised by suppliers to ensure that payment terms are met
• Administer purchase orders, disposal invoices, subcontracted collections and associated invoices
• Control of paperwork on a daily basis including monthly rebate reporting to customers
• Ensuring the answering of telephones are within the regional expectations
• Run and send reports as required to customers, including any Regional Accounts and high value accounts
• Proactively inform customers in a timely manner of any operational delays which impact on their service
• Check our Customer Relationship Management system for any queries that have come through and respond as appropriate
• Work closely with Regional and National Account Managers, CET and the Sales Team to maintain and foster good customer relations

Skills

Administrative proficiency

Data entry

Customer service

Compliance & processes

Tools

Workday

Job description

Veolia is seeking an Administrator in Lincoln to provide essential support across customer queries, payroll and supplier interactions, with a 40-hour week Monday to Friday and a salary of £26,500 per annum. This role offers annual salary reviews and a comprehensive benefits package.

You will liaise with colleagues, log safety near-misses, process invoices and purchase orders, and help maintain strong customer relations while upholding Veolia's values and policies.