Administrator

Nuffield Health; York; On-site; GBP 14,739,000 - 22,042,000; Part time

Benefits offered by this job

Pension scheme

Gym membership discount

Holiday entitlement

Job summary

Nuffield Health York Hospital is seeking an Administrator (Bank) to support ad hoc, part-time hours. The role requires experience in a fast-paced administrative environment, strong call handling, and excellent IT skills.

You’ll work with clinical staff and administration teams, handling data, bookings, and payments while ensuring GDPR-compliant processes. Bank staff provide flexible hours to meet hospital needs; prior NHS/private sector knowledge is advantageous.

Qualifications

• Experience of administration in a complex fast-paced environment.
• Demonstrable call handling skills.
• Excellent IT skills.

Responsibilities

• Provide administrative assistance to ensure smooth daily operations.
• Organise and maintain files and records, both physical and digital.
• Handle phone calls, emails, and correspondence.
• Input and update data in relevant systems.
• Respond to enquiries and direct them to the appropriate person or department.
• Assist with bookings teams.
• Take payments both over the telephone and face to face.
• Liaise with insurance providers to ensure pre-authorisations are obtained.
• Prepare and compile reports, documents, and presentations.

Skills

Administration experience

Call handling

IT skills

Tools

Excel

Job description

Administrator (Bank) York Hospital | Ad hoc | Part time Salary £12.84 per hour Nuffield Health is the charity that’s building a healthier nation, one day at a time. From award-winning hospitals and leisure facilities to community programmes – we’ll do whatever it takes to look after the UK’s wellbeing. It starts with passion and commitment to quality. It starts with you. As an Administrator, you’ll bring experience of administration in a complex fast-paced environment, demonstrable call handling skills and excellent IT skills. You will have the ability to provide a professional, courteous, sensitive, and empathetic approach as well as be an enthusiastic, highly motivated, and flexible individual.

Responsibilities

• Provide administrative assistance to ensure smooth daily operations.
• Organise and maintain files and records, both physical and digital.
• Handle phone calls, emails, and correspondence.
• Input and update data in relevant systems.
• Respond to enquiries and direct them to the appropriate person or department.
• Assist with bookings teams.
• Take payments both over the telephone and face to face.
• Liaise with insurance providers to ensure pre-authorisations are obtained.
• Prepare and compile reports, documents, and presentations.
• Ensure that required documentation is retained in line with GDPR guidelines.

Along the way, you’ll work closely with everyone from consultants, medical secretaries, departmental managers, hospital teams and customers, to deliver an efficient and effective administrative service from start to finish.

Experience

Direct knowledge and experience from within the healthcare sector is a distinct advantage, additionally, knowledge of NHS or private sector. The successful candidate will be able to demonstrate self-motivation, resilience and the ability to contribute strongly within a team. Excellent numerical and IT skills are required, including advanced knowledge of Excel.

Benefits

• Holiday in line with the working time directive.
• Access to our pension scheme.
• Discounted gym membership at £35.00 a month.

Working on the bank means you are not contracted to a set number of hours per week but instead work on an ad-hoc basis to suit the needs of the business and your availability.

Nuffield Health York Hospital Nuffield Health York Hospital opened in 2004, this state of the art hospital provides high levels of patients care for a comprehensive range of healthcare services. We have 40 inpatient beds, 3 operating theatres and other facilities.

Our team is welcoming, friendly and highly skilled, helping us to go that extra mile in delivering the best possible healthcare.

Join Nuffield Health and create the future you want, today.

It starts with you. Nuffield Health, is the UK’s largest healthcare charity. For over 60 years, we’ve been working to make the UK fitter, healthier, happier, and stronger. All for the public benefit. We do this through our family of 31 award-winning hospitals, 113 fitness and wellbeing centres, healthcare clinics and over a 100 workplace wellbeing services. As a charity, we reinvest all our income into our services, into pioneering improvements in care, and most importantly into our social impact programmes, which are designed to support people who would not normally be able to afford or access our services. Its all part of our mission to give everyone the care they need and to build a healthier nation.