Physiotherapy Administration (Bank)

Nuffield Health; Newcastle upon Tyne; Vor Ort; GBP 15.000 - 21.000; Vollzeit

Benefits dieser Stelle

Holiday

Pension Scheme

Discounted gym membership

Zusammenfassung

Nuffield Health Newcastle Hospital is seeking a confident, customer-focused Administration Assistant to support the Theatre department. You’ll provide administrative and practical support to nursing and clinical staff, working on a bank/ad hoc basis to meet patient and service needs.

Ideal candidates will have experience in healthcare administration, strong IT and communication skills, and a dedication to patient care. This role offers flexible hours as part of our bank staffing pool.

Qualifikationen

• Ideal for candidates with experience in healthcare administration.
• Strong IT and communication skills are essential.
• Customer-focused and able to provide excellent service.

Aufgaben

• Manage, appraise, and interpret data, information and/or situations.
• Handle enquiries efficiently and escalate where necessary.
• Ensure data is entered and maintained accurately in the system.
• Provide customer-oriented information service for patients, visitors, consultants and staff.

Jobbeschreibung

Job Title and Pay

Physiotherapy Administration Newcastle Hospital | Administration | Bank | Ad hoc £12.84 per hour

Working on the bank means you are not contracted to a set number of hours per week but instead work on an ad-hoc basis to suit the needs of the business and your availability.

About the Role

Are you a confident and customer-focused administrator, who’s passionate about great customer service? Then you could be just who we’re looking for. Join the nation’s largest Healthcare Charity and be part of a talented team, doing incredible work to shape the health of the nation. As a Administration Assistant in our Theatre department at our [insert hospital name], you’ll provide knowledgeable administrative and practical support to nursing and clinical staff, to standards and timescales required whilst using empathy and customers service skills to build relationships. Through great communication and IT skills. Ideally, you have experience of working in healthcare administration.

Responsibilities

• Manage, appraise, and interpret data, information and /or situations.
• Handle all enquires, or queries raised efficiently and effectively, escalating appropriately where necessary.
• Ensure all data/information is entered, modified, maintained and presented accurately and efficiently using the appropriate electronic or manual system and format.
• Provide a customer orientated information service for patients, visitors, consultants and staff.
• Participate in departmental strategies that reflect Nuffield Health brand, the Nuffield Health way of caring, goals and objectives.

Benefits

• Holiday in line with the Working Time Directive.
• Access to our Pension Scheme.
• Discounted gym membership at £35.00 a month.

Company Information

That’s why we’ve developed a benefits package with you in mind.

That’s also the reason we want you to love coming to work, feeling healthy, happy and valued.

Nuffield Health, is the UK’s largest healthcare charity. For over 60 years, we’ve been working to make the UK fitter, healthier, happier and stronger. All for the public benefit. We do this through our family of 31 award-winning hospitals, 113 fitness and wellbeing centres, healthcare clinics and over a hundred workplace wellbeing services. As a charity, we reinvest all our income into our services, into pioneering improvements in care, and most importantly into our social impact programmes, which are designed to support people who would not normally be able to afford or access our services. Its all part of our mission to give everyone the care they need and to build a healthier nation.