Administrator

Royal Wolverhampton NHS Trust; Wolverhampton; On-site; GBP 21,000 - 24,000; Full time

Job summary

Royal Wolverhampton NHS Trust is seeking an administrative post holder to provide a comprehensive, accurate and timely service for the clinical teams within Adult Community Services.

The post holder will have strong IT and communication skills, the ability to multi-task and prioritise with attention to detail, and will work closely with clinical, secretarial and operational management teams to keep service data accurate and ensure excellent customer service.

Qualifications

• Strong IT and communication skills.
• Ability to multi-task and prioritise with attention to detail.
• Experience supporting clinical teams.
• Flexible approach to cover duties during a colleague's absence.

Responsibilities

• Provide administrative support to Adult Community Services.
• Collaborate with clinical, secretarial and operational management teams.
• Ensure day-to-day administrative tasks are completed to keep data accurate.
• Deliver high standards of customer service and respond to diverse service user needs.

Skills

IT & comms

Multi-tasking

Attention to detail

Customer service

Job description

The post holder provides a comprehensive, effective, accurate and timely service for the clinical teams within Adult Community Services.

The post holder will have strong IT & communication skills and the ability to multi-task and prioritise, with particular attention to detail.

Working closely with clinical, secretarial and operational management team.

Responsible for the completion of day to day administrative tasks which enable the team to perform their duties effectively and keep service related data accurate.

The post holder will work to high standards of customer service and be sensitive to the needs of each individual, to work on own initiative with broad procedural guidelines, responding to a wide range of needs, to ensure service user satisfaction.

The post holder will be required to adopt a flexible approach towards activities undertaken and to respond to any cover requirements due to a colleague's absence from work.

The Royal Wolverhampton NHS Trust is one of the largest NHS trusts in the West Midlands providing primary, acute and community services and we are incredibly proud of the diversity of both our staff and the communities we serve. We are building a workforce that can help us to fulfil our values, improve the quality of care for patients, and solve the health care problems of tomorrow. We're passionate about the value that diversity of thinking and lived experience brings in enabling us to become a learning organisation and leader in delivering compassionate care for our patients.

We are delighted that we have been rated as "Good" by CQC. We have achieved numerous awards; The Nursing Times Best Diversity and Inclusion Practice and Best UK Employer of the Year for Nursing Staff in 2020.

The Trust is a supportive working environment committed to creating flexible working arrangements that suit your needs and as such will consider all requests from applicants who wish to work flexibly.