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University Hospitals Birmingham NHS Foundation Trust seeks a registered nurse to join the Urgent Community Response team and Virtual Wards. The role focuses on delivering holistic assessments and short-term care at home, preventing unnecessary hospital admissions, and facilitating safe discharge in collaboration with primary and secondary care partners.
The post requires substantial post-registration experience in complex healthcare settings, leadership for shifts/areas, and a commitment to
Actively contribute to the multidisciplinary team to deliver high-quality, patient-centred care. Communicate sensitive and complex information with professionalism, empathy, tact, and diplomacy, supporting patients, families, and carers, particularly when discussing difficult or end-of-life situations. Identify and overcome communication barriers through appropriate resources, including interpreters and written or visual aids. Use effective negotiation, persuasion, and de-escalation skills to manage challenging situations, promote treatment compliance, and address conduct or performance concerns. Build strong working relationships across the multidisciplinary team to support safe, effective care and ensure clear patient handovers between healthcare professionals. Support and supervise students on placement, providing clear guidance and feedback. Collaborate with healthcare professionals to prioritise care, manage complex situations, and influence positive outcomes for patients. Maintain robust communication processes within and outside the team, contributing to or leading team meetings, ensuring key information, actions, and updates are effectively shared and implemented Main duties of the job The UCR/VW team aims to deliver holistic assessments and interventions to individuals who are at risk of hospital admission within their own home within 2 hours of referral to the service. The aim of the team is to enable people to stay at home, recover, and re-engage with the important aspects of their life and prevent admission to acute sectors The post holder will work in the Urgent community response team and Virtual Wards to assist in the prevention of inappropriate hospital admissions and the facilitation of hospital discharge in line with the overall objectives of the service. The post holder will ensure access to Urgent Health Assessments, provide and monitor short term treatment programmes at home and ensure safe discharge or referral to long term health and social care interventions. Utilising clinical expertise, clinical judgement, discretion and decision making in the development of individualised treatment. To work in partnership with primary, secondary and other health and social care providers, to ensure patients receive appropriate investigation, intervention and treatment with minimal avoidable delays, whilst improving the quality of care. To put the patient at the centre of all decisions, reinforcing the concept of a more streamlined patient journey, improving the quality of care. The post holder will be expected to work within a flexible working pattern over a 7 day week 24/7 in the urgent community response team as required.
University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.