Administrator

BERKSHIRE HEALTHCARE NHS FOUNDATION TRUST; Wokingham; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Flexible working

27 days leave

NHS pension

Learning & development

Cycle to Work

Wellbeing tools

Retail discounts

Staff networks

Parental leave

Free parking

Job summary

Berkshire Healthcare NHS Foundation Trust is seeking an organised Administrator to support the CAMHS Eating Disorders Service. You will be the first point of contact, assist the multidisciplinary team, and handle confidential documentation with accuracy.

The role requires proficient IT skills (MS Office 365) and knowledge of RiO would be advantageous. You will work in a supportive environment that values development and staff wellbeing.

Qualifications

• Experience supporting administrative functions in a clinical or NHS setting is desirable.
• Ability to manage confidential information with discretion and professionalism.
• Proficient with MS Office (Word, Excel, Outlook) and common digital tools.

Responsibilities

• Be the first point of contact for the CAMHS Eating Disorders Service and support daily operations.
• Attend and transcribe meetings, distribute minutes promptly.
• Input confidential correspondence and reports within deadlines using appropriate software.
• Prioritise workload, meet deadlines and liaise effectively with staff and service users.

Skills

Organised

Multitasking

Proactive

Resilient

Communication

Tools

RiO knowledge

Microsoft Office 365

Job description

Berkshire Eating Disorders Service is an all-age service comprising two supportive, welcoming and motivated teams who seek to provide the best care for all our patients. We pride ourselves on being a dynamic, people-centred environment, where you will be empowered to support patients with complex conditions, adopting a personalised approach to patient care that maximises independence, choice and control, following our philosophy of enabling people to reach and maintain their optimum level of health and wellbeing. Working in a passionate team, you will have access to our Trust-wide Learning and Development programme and be supported in your career and personal growth, with opportunities to help you build your Continuing Professional Development portfolio, enabling you to extend your skills and ensure that you excel. We value compassionate leadership and Quality Improvement, which is about creating a culture where everyone has a voice and where service users and staff collaborate to have a direct impact on the things that matter most. We are looking for an organised, motivated and enthusiastic Administrator to support the administrative functions of the Service. You will work in a supportive environment to assist the multidisciplinary clinical team in providing a patient focused service. This role is not eligible for Skilled Worker visa sponsorship under current UK immigration rules. Applicants must already have the right to work in the UK.

• To be the first point of contact, support the administration and reception function for the CAMHS Eating Disorders Service for daily operational requirements, to meet service delivery requirements.
• Attend meetings where the information may be complex and sensitive, take and transcribe minutes. Distribute information prior to and after meetings in a timely fashion.
• Use a variety of software packages, including Microsoft Office 365/Word/Excel and knowledge of RiO would be an advantage.
• Input confidential correspondence, reports and other documentation within an agreed timescale using software packages, maintaining a high standard.
• Carry out a variety of admin tasks, be aware of deadlines, use initiative and prioritise own workload in accordance with service needs.
• Liaise and communicate effectively with service users, all levels of staff within the service and the wider Trust.
  Excellent interpersonal, observational and reporting skills
• Able to deal with sensitive and sometimes challenging phone calls.
• Confident IT skills and using Microsoft Outlook, Word and Excel.
• Previous experience of working in an office.
• Able to muti-task, be proactive, adaptable and resilient.
  Berkshire Healthcare NHS Foundation Trust is a specialist mental health and community health services trust. Rated 'outstanding' by the CQC, we're committed to providing the best possible care to people across Berkshire. As an employer, we're committed to offering an inclusive and compassionate environment where our people share in a sense of belonging and are supported to flourish.

Our values at Berkshire Healthcare are:

• Caring for and about you is our top priority
• Committed to providing good quality, safe services
• Working Together with you to develop innovative solutions

Your wellbeing is important to us. Some of the benefits of working for us include:

• Flexible working options to support work-life balance
• 27 days' annual leave rising with service + opportunity to buy and sell
• Generous NHS pension scheme
• Excellent learning and career development opportunities
• 'Cycle to Work' and car leasing scheme including electric vehicles
• Access to a range of wellbeing tools and services
• Discounts at hundreds of popular retailers and restaurants
• Staff networks for race, diversity, disabilities, the environment and armed forces community to support equality
• Generous maternity, paternity, adoption and special leave
• Free parking across Trust sites

The "must haves" for this role