Administrator

Connect2Hampshire; Winchester; Hybrid; GBP 15,000 - 22,000; Full time

Job summary

Connect2Hampshire is seeking an Administrator in Winchester for a temporary role until 31 March 2027. The role is 37 hours per week with a hybrid setup requiring attendance in the office once a week (Thursday).

You will support Adults' Health and Care and Children's Services by handling candidate communications, coordinating interviews, and maintaining data records with GDPR compliance, delivering excellent customer service.

Qualifications

• Strong attention to detail with a commitment to accuracy and confidentiality.
• Experience working in administrative and customer-focused roles.
• Good organisational skills, able to manage priorities, meet deadlines and maintain records in a fast-paced environment.
• Confident communicator with good verbal and written skills.
• Experience of using Microsoft Office and IT systems, adaptable to changing priorities.

Responsibilities

• Monitor a shared inbox, responding to routine enquiries and routing emails for timely resolution.
• Coordinate interview scheduling, send invitations and pro-actively follow up with candidates to maximise attendance.
• Maintain accurate and up-to-date records across recruitment systems and GDPR compliance.
• Liaise effectively with managers, candidates and colleagues, providing professional customer service.
• Support team administration, escalating process gaps and keeping up to date with changes.

Skills

Attention to detail

Administrative experience

Strong communication

GDPR compliance

Customer service

Tools

Microsoft Office

Recruitment systems

IT systems adaptability

Job description

Job Title: Administrator

Location: Winchester

Contract Type: Temporary until March 31st 2027

Hours: 37 hours per week, Monday - Thursday 9am - 5pm Friday - 9am - 4:30pm. This is a hybrid role with office attendance required once a week (Thursdays).

Salary: 13.49 Per Hour

About the Role

Hampshire County Council are looking for an administrator to join a small and supportive Resourcing Team. You'll play a key role in helping the Adults' Health and Care and Children's Services directorates find, attract, recruit and retain fantastic people who embody our values. Providing a range of administrative support, you'll have daily contact with candidates, arranging interviews and responding to general enquiries. You'll enjoy working in a collaborative way with other members of the team, responding flexibly to changing priorities and demands.

What is the day-to-day of the role:

• Monitor a shared inbox, responding to routine enquiries and assigning emails appropriately to ensure timely resolution.
• Coordinate interview scheduling, send invitations and pro-actively follow up with candidates to maximise attendance.
• Maintain accurate and up to date records across recruitment systems and digital tools, ensuring data quality and GDPR compliance.
• Liaise effectively with managers, candidates and colleagues, providing a professional level of customer service.
• Support team administration as required, proactively escalating process gaps and keeping up to date with changes and improvements.

Required Skills and Experience

• Strong attention to detail with a commitment to accuracy, confidentiality and delivering work right first time.
• Experience working in an administrative and customer focused role, supporting and communicating with a wide range of people. An understanding of recruitment practices would be ideal, but isn't essential.
• Good organisational skills, able to manage priorities, meet deadlines and maintain accurate records in a fast paced environment.
• Confident communicator with good verbal and written skills, able to respond professionally to queries and elevate when appropriate. Comfortable phoning candidates to maximise attendance at interview.
• Experience of using Microsoft Office and IT systems, with the agility to adapt to changing priorities and processes.
• A flexible team player who works well under supervision and consistently demonstrates the organisation's values and behaviours.

About Us

Connect2Hampshire is a managed service agency owned by Hampshire County Council providing temporary, contract and interim opportunities into the Council. Our service is built on our values of ethical, trustworthy, and caring, and our profits are returned to our Local Authority shareholders.

Connect2Hampshire is a trading style of Hampshire & Kent Commercial Services LLP - A joint venture between Hampshire County Council & Commercial Services Kent Ltd. Connect2Hampshire is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.