Administrative Officer HCC625282

Hampshire County Council; Winchester; Hybrid; GBP 29,000 - 32,000; Full time

Benefits offered by this job

Flexible working arrangements

Generous annual leave and pension

Ongoing training and development

Job summary

Hampshire County Council is seeking an Administrative Officer to join the busy Services for Young Children (SfYC) team in Winchester. The role focuses on bringing administrative discipline, triaging inquiries, data handling in Excel, and supporting funding processes for Early Years education.

The post is full-time, permanent, with hybrid working (4 days remote). Applicants should have substantial admin experience, strong organisation, and good communication skills to help deliver high-quality

Qualifications

• Significant administrative experience with proven organisational skills.
• Ability to manage competing priorities in a busy environment and meet deadlines.
• Experience with data handling, record-keeping and confidential information.
• Strong written and verbal communication with proactive problem solving.
• Proficient in Microsoft 365 applications and standard office procedures.

Responsibilities

• Provide administrative support across the Services for Young Children team.
• Manage contact triage and ensure enquiries are accurately recorded.
• Use Excel and other tools to maintain data quality and generate reports.
• Follow and update procedures to support consistent service delivery.
• Process Early Years Education Funding claims through IT systems.
• Respond to routine enquiries and escalate complex issues as needed.
• Monitor invoices and ensure compliance with corporate procedures.
• Build effective relationships with colleagues and customers.
• Prioritise workloads to meet deadlines and support team objectives.
• Support learning and continuous improvement within the team.

Skills

Administrative experience

Education

Relevant qualifications or equivalent experience

Tools

Excel

SharePoint

Word

Job description

Administrative Officer HCC625282

Company: Hampshire County Council

Salary: £28,697 to £31,573 a year

Hours: Full-time

Location: Winchester, SO23 8UJ

Working pattern: Hybrid - 4 days remote

Job type: Permanent

Posting date: 30 Oct 2026

Closing date: 15 Nov 2026

We are seeking an enthusiastic and capable Administration Officer to join the busy administration team within Services for Young Children (SfYC).

Hampshire's Children's Services are highly regarded and committed to improving outcomes for children, young people and families. Services for Young Children plays a vital role in supporting high-quality early years and childcare provision across the county, helping to ensure every child has the best possible start in life.

This is an exciting opportunity to contribute to a service that makes a real difference. As part of our administration team, you will support colleagues, childcare providers and parents, helping to ensure services and funding processes run smoothly and efficiently.

What you’ll do:

• Provide administrative support across the Services for Young Children team.
• Manage contact triage and ensure enquiries are accurately recorded.
• Use systems and tools, including Excel, to maintain data quality and produce information.
• Follow and help update procedures to support consistent service delivery.
• Process Early Years Education Funding claims through IT systems.
• Respond to routine enquiries, escalating complex issues when required.
• Monitor outstanding invoices and ensure compliance with corporate procedures.
• Build effective working relationships with colleagues and customers.
• Prioritise workloads to meet deadlines and support team objectives.
• Use initiative to solve problems and provide guidance when needed.
• Support continuous improvement by developing efficient working practices and making effective use of Microsoft 365 tools.
• Handle sensitive and confidential information appropriately.
• Take responsibility for your own learning, development and performance.
• Support other areas of the service as required.

What we’re looking for:

• Significant administrative experience, supported by relevant qualifications or equivalent experience.
• Strong organisational skills with the ability to manage competing priorities in a busy environment.
• Experience working to deadlines while maintaining high levels of accuracy.
• Excellent problem-solving skills and a proactive approach.
• Strong written and verbal communication skills with the confidence to influence and challenge appropriately.
• Good knowledge of administrative processes, systems and procedures.
• Proficient in Microsoft 365 applications, including Excel, SharePoint and Word.
• Experience of reviewing processes and identifying opportunities for improvement.
• Excellent customer service and interpersonal skills.
• Ability to work independently and as part of a team.

Why join us?

Joining Services for Young Children offers the opportunity to make a real difference to children, families and childcare providers across Hampshire.

As part of a supportive and experienced team, you will help ensure that essential early years services and funding are delivered efficiently and effectively. Your work will contribute directly to improving outcomes for children and supporting families to access high-quality childcare.

We offer:

• A rewarding role that positively impacts children, families and childcare providers.
• A supportive and collaborative team environment.
• Opportunities to learn, develop and build expertise within early years services and administration.
• Flexible working arrangements where service needs allow.
• Access to a comprehensive employee benefits package, including generous annual leave and pension provisions.
• Ongoing training and development opportunities to support your career progression.

If you are organised, customer-focused and enjoy working in a fast-paced environment, this is an excellent opportunity to join a service that helps change lives through childcare.

Applicants can expect to hear from us within two weeks of the advertised closing date.

Please note: We are unable to offer sponsorship for this role and therefore it is essential that you already have the right to work in the UK.

Other roles you may have experience of may include: Administration Assistant, Business Support Assistant, Business Support Officer, Administrative Coordinator, Office Administrator, Customer Service Advisor, Customer Service Administrator, Data Administrator, Programme Administrator, Operations Administrator, Finance Administrator, Reception Administrator, Team Administrator, Executive Assistant, Project Support Officer, Clerical Officer, Education Administrator or Local Government Administrator.

Proud member of the Disability Confident employer scheme

About Disability Confident Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.