Administrator

Dorset HealthCare University NHS Foundation Trust; Wimborne Minster; On-site; GBP 21,000 - 25,000; Full time

Job summary

Dorset HealthCare University NHS Foundation Trust is offering an administrative role at Oakley House to support the Community Mental Health Teams. The job runs 37.5 hours per week, Monday to Friday, with a focus on admin for the clinical teams, including typing, appointment coordination, and reception duties.

Applicants with prior experience in similar roles and comfort working within a multidisciplinary team are preferred.

Qualifications

• Experience in a similar administrative role is preferred.
• Good computer and organisational skills with strong attention to detail.
• Ability to work in a confidential environment within a multidisciplinary team.

Responsibilities

• Telephone reception to service users, GPs and other agencies.
• Typing clinical documentation using audio typing and producing letters in Word.
• Processing and sending information to service users, GPs and other agencies.
• Outpatient reception and booking of appointments.
• Arranging and taking minutes of meetings.

Skills

Administrative experience

Multitasking

Confidentiality

Communication

Tools

Microsoft Word

Job description

An exciting opportunity has arisen for an enthusiastic, proactive administrator to join our team at Oakley House supporting the Community Mental Health Teams.

The position is 37.5 hours per week Monday to Friday.

The successful candidate will ideally have some previous experience of working within a similar role. Experience of working within a multi-disciplinary team would be an advantage.

This role is key to the smooth running of the CMHT, you will be communicating with and supporting service users for appointments and other queries and dealing with all the admin for the clinical teams, including typing and processing clinical letters, organising appointments, covering outpatient reception where needed, and supporting clinical meetings producing minutes where necessary.

The role is a varied and busy one. You will need to have strong multitasking skills, patience, resilience, along with good computer and organisational skills. The need for confidentiality is essential in this role as is the attention to detail.

Applications from candidates that require current Skilled worker sponsorship to work in the UK are unfortunately ineligible to apply for this position.

• Telephone reception to service users, GPs and other agencies
• Typing clinical documentation using audio typing, and producing adhoc letters on word to team's requirements.
• Processing and sending information to, service users, GP's and other agencies
• Outpatient reception.
• Booking appointments
• Arranging and taking minutes of meetings.

At Dorset HealthCare we're on a mission to empower people to make the most of their lives through our outstanding, joined-up healthcare services. We're a dynamic, forward-looking Trust, running 12 community hospitals, specialist inpatient facilities and a wide range of integrated community and mental health services for a population of almost 800,000 people.

We do things differently here - it's one of the reasons the CQC rated us 'outstanding' in 2019. It's also why 95% of patients across our services say they have a good or very good experience of our services and 89% of staff feel they can really make a difference. Whether you're looking to work with us in one of our bustling market towns, vibrant urban locations, thriving seaside spots, or among the rolling hills of Dorset, there are lots of ways you can make a difference in our communities.

Our 7,000-strong workforce is at the heart of what we do and our success is a testimony to our brilliant people. We're all about building a workplace for the future, we believe in equal opportunities and we celebrate diversity. We're an inclusive workplace, where everyone is welcome, everyone can be authentic, and we are all encouraged to be the best version of ourselves.

Working with us you'll be part of a strong team, challenge yourself, build a career, and teach us what we don't know. And you'll be working towards our vision to create healthier lives, empowered citizens and thriving communities.

For further details / informal visits contact: Name: Kim Cucka Job title: Senior Administrator Email address: [e-mail] Telephone number: 01202 858300