CAMHS Team Administrator

Dorset Healthcare; Poole; On-site; GBP 21,000 - 24,000; Full time

Job summary

Dorset HealthCare in Poole is seeking a Team Administrator to join the CAMHS administration team. You will schedule appointments, manage telephone calls, minute meetings, create letters and maintain up to date records.

This is a full-time role, 37.50 hours per week. The role requires an Enhanced DBS check, which the Trust will cover. Please note visa sponsorship is not available; you must have the right to work in the UK without sponsorship.

Responsibilities

• Liaise with members of the public in their dealings with the team, some of whom may be distressed or challenging.
• Work with CAMHS colleagues to organise and deliver a safe, efficient office system supporting patient care and timely information returns.
• Support clinicians by typing clinical letters and organising appointments.

Job description

We have an exciting opportunity for a Team Administrator to join our Poole CAMHS team.

You will work as part of our Administration Team to schedule appointments, manage telephone calls, minute meetings, create letters and maintain up to date records.

You will be the first point of call on the telephone, liaising with patients, staff, relatives, GPs and other services. This is a fast paced and rewarding service to work within and you will help us ensure its effective and smooth running.

This is a full time post of 37.50 hours a week.

Employment in this post requires an Enhanced Disclosure and Barring Service (DBS) check, which the Trust will cover the cost of.

Please note visa sponsorship for this role is unfortunately not available. Please ensure you hold valid right to work in the UK and will not require sponsorship if successful.

Main duties of the job

To liaise with members of the public in their dealings with the team/service, some of whom may prove at times to be distressed or challenging in manner.

To liaise with other members of the CAMH Service to organise and deliver a safe and efficient office system to support sound patient care, consistent with good clinical governance guidelines, whilst helping the team to achieve targets and complete timely returns of information.

To support clinicians with their work including typing clinical letters and organising appointments.

At Dorset HealthCare we're on a mission to empower people to make the most of their lives through our outstanding, joined-up healthcare services. We're a dynamic, forward-looking Trust, running 12 community hospitals, specialist inpatient facilities and a wide range of integrated community and mental health services for a population of almost 800,000 people.

We do things differently here - it's one of the reasons the CQC rated us 'outstanding' in 2019. It's also why 95% of patients across our services say they have a good or very good experience of our services and 89% of staff feel they can really make a difference. Whether you're looking to work with us in one of our bustling market towns, vibrant urban locations, thriving seaside spots, or among the rolling hills of Dorset, there are lots of ways you can make a difference in our communities.

Our 7,000-strong workforce is at the heart of what we do and our success is a testament to our brilliant people. We're all about building a workplace for the future, we believe in equal opportunities and we celebrate diversity. We're an inclusive workplace, where everyone is welcome, everyone can be authentic, and we are all encouraged to be the best version of ourselves.

Working with us you'll be part of a strong team, challenge yourself, build a career, and teach us what we don't know. And you'll be working towards our vision to be better every day through excellence, compassion and expertise in all we do.