Administrator

Maudsley Learning; West of England; Hybrid; GBP 26,000 - 27,000; Full time

Benefits offered by this job

NHS Pension Scheme

27+ days annual leave

Full NHS benefits

Job summary

Sirona care & health CIC in Bristol is seeking a motivated Administrator to join the Integrated Neighbourhood Team (INT) across South Bristol. The role supports clinicians with a wide range of administrative tasks and requires strong IT skills and ability to multi-task in a busy NHS environment.

The post is 37.5 hours per week, permanent, full-time with weekend/evening work on a 7-day service; office-based with occasional travel between bases.

Qualifications

• NVQ 3 in administration or equivalent demonstrable experience.
• Numeracy and Literacy level 2 qualification or equivalent.
• Excellent IT skills and ability to learn new IT systems quickly.
• Experience in health/social care or service-oriented work.
• Strong communication and customer service abilities.

Responsibilities

• Provide administration support to the Integrated Network Team.
• Use EMIS, ESR, Health Roster systems for daily tasks.
• Manage telephone and e-mail queries efficiently.
• Book clinician appointments and clinics.
• Place orders, manage deliveries, and replenish stock.
• Maintain spreadsheets and electronic documents.
• Attend meetings and training as required.

Skills

Customer service

Administration

Communication

IT skills

Teamwork

Education

NVQ 3 in administration

Numeracy & Literacy Level 2

Tools

Microsoft Office

EMIS

ESR

Health Roster

Job description

Main area Administrator Grade NHS AfC: Band 3 Contract Permanent Hours

• Full time
• Flexible working

37.5 hours per week (As part of your role, you will be expected to work some weekends, bank holidays and evenings until 8pm. A driving license is not essential, however you will be required to work between different bases.) Job ref 083-8343455-LL

Employer Sirona care & health CIC Employer type NHS Site Withywood Centre Town Bristol Salary £25,760 - £27,476 Per annum, pro rata Salary period Yearly Closing 26/10/2026 23:59

Administrator

NHS AfC: Band 3

We reserve the right to close this vacancy early if sufficient applications are received prior to the advertised closing date.

Please note, we cannot offer a Certificate of Sponsorship for this role.

If you currently require a visa to work in the UK, there must be a minimum of 14 months remaining until the expiry date. If you do not disclose your expiry date within your application, it may not be considered. Please state the date and not your share code.

We are looking for an Administrator to join our Integrated Neighbourhood Team (INT) in South Bristol.

The INT is a multi-disciplinary team who assess and manage a caseload of patients with varied and complex needs. You will support clinicians in a wide range of administrative tasks. The post holder will offer administrative support across the locality and will need to be flexible with regards to working across bases.

The post holder must be able to communicate effectively with service users and colleagues alike and able to express yourself equally well verbally and in writing. This is a busy role with a need for excellent IT skills and the ability to learn new IT systems efficiently.

You must be adept at multi-tasking and excellent at managing your time and prioritising tasks to facilitate the smooth running of this key team function.

This position is full time covering both early and late shifts across a 7 day service between 8:00 and 20:00. This role does include weekend and bank holiday working.

Travel to other bases within our locality in South Bristol will be required.

***PLEASE NOTE: We do not offer remote working. The role is office-based***

Main duties of the job

• Provide administration support to the Integrated Network Team and Administration Leads as required
• Use Community Electronic systems i.e. EMIS, ESR, Health Roster
• Manage telephone and e-mail queries
• Booking clinician appointments and clinics
• Place orders, manage deliveries and replenish stock cupboards
• Support with sickness logging and reporting
• Assist with booking/authorising bank shifts
• Maintain spreadsheets and electronic documents
• Prioritise workload, work without direct supervision
• Reserve meeting/clinical rooms
• Complete regular audits and stock checks
• Attend meetings and training as required
• Circulate information to staff as directed by the management team, ensuring distribution lists are kept up to date
• Report any Health and Safety issues to Admin Lead
• Record Compliments/Complaints and Adverse Events

Working for our organisation

Ever dreamt about a career that sparks excitement and fosters your professional growth? Picture yourself waking up eager to make a real difference in our community, surrounded by teams who value your unique ideas. It's time to turn your dream into reality!

We are Sirona care & health – England’s largest provider of Adult’s and Children’s Community Services and we’d love for you to join us in Bristol, North Somerset or South Gloucestershire.

Agenda for Change Salary, full NHS benefits, 27+ days’ annual leave, and participation in the NHS Pension Scheme – just a glimpse of the benefits we offer.

Whether you're starting your journey in healthcare, looking for a fresh challenge within the NHS, or contemplating a career change, don't be daunted by the prospect of something different – we create development opportunities for all our colleagues and apprentices.

Detailed job description and main responsibilities

If you refer to qualifications or employment within your supporting statement, that has not been included in your Qualifications, Training or Employment History, this information may be discounted.

Person specification

Qualifications

• Numeracy and Literacy level 2 qualification or equivalent demonstrable skills
• NVQ 3 in administration, or equivalent demonstrable experience

Driving Licence

• Full UK Driving Licence and access to a Car for work/business purposes

Skills, Knowledge & Experience

• Experience working with the public, delivering excellent customer service.
• Administration experience relevant to this role.
• Communication skills and the ability to communicate with professionals and patients; verbal and written
• IT skills and experience with Microsoft Office including Excel, Outlook, email, Access and Word
• Experience of working as part of a team and understanding the dynamics
• Experience working in a health/social care or service-oriented organisation

Employer certification / accreditation badges

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.